EIDO Healthcare - Dashboard availability for users – Incident details

All systems operational

Dashboard availability for users

Resolved
Major outage
Started about 3 years agoLasted 32 minutes

Affected

Inform Consent Suite

Major outage from 3:16 PM to 3:48 PM

London

Major outage from 3:16 PM to 3:48 PM

India

Major outage from 3:16 PM to 3:48 PM

Australia

Major outage from 3:16 PM to 3:48 PM

Updates
  • Resolved
    Resolved

    This issue has now been resolved and all regions are available again.

  • Investigating
    Investigating

    We have detected an issue with access to the system dashboard for users in all regions. The patient system seems to be unaffected. We are currently investigating this incident and will update in 30 mins.