Radar Healthcare - Problems with cover pages affecting all customers – Incident details

EIDO Healthcare are now a part of Radar Healthcare.

Problems with cover pages affecting all customers

Resolved
Degraded performance
Started over 4 years agoLasted 42 minutes

Affected

Patient Information PDF Download Centre

Degraded performance from 8:17 AM to 8:59 AM

London

Degraded performance from 8:17 AM to 8:59 AM

Australia

Degraded performance from 8:17 AM to 8:59 AM

Updates
  • Resolved
    UTC
    Resolved

    Issue has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    We've identified the issue as being related to a recent update and are rolling back to the last known-good version.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.