EIDO Healthcare - Problems with cover pages affecting all customers – Incident details

All systems operational

Problems with cover pages affecting all customers

Resolved
Degraded performance
Started almost 4 years agoLasted 42 minutes

Affected

Patient Information PDF Download Centre

Degraded performance from 8:17 AM to 8:59 AM

London

Degraded performance from 8:17 AM to 8:59 AM

Australia

Degraded performance from 8:17 AM to 8:59 AM

Canada

Degraded performance from 8:17 AM to 8:59 AM

Updates
  • Resolved
    Resolved

    Issue has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We've identified the issue as being related to a recent update and are rolling back to the last known-good version.

  • Investigating
    Investigating

    We are currently investigating this incident.