Issues with Arabic fonts for Educational PDFs for Digital customers

EIDO Healthcare are now a part of Radar Healthcare.

Resolved

Degraded performance

Started over 3 years agoMarch 03, 2023Lasted about 10 hoursMarch 03, 202312:55:0110:44:58 PMUTC

Affected

Digital Consent

London

Australia

Updates

Resolved
March 03, 2023 at 10:44:58 PMUTC
Resolved
March 03, 2023 at 10:44:58 PMUTC
This incident has been resolved.
Identified
March 03, 2023 at 1:39:37 PMUTC
Identified
March 03, 2023 at 1:39:37 PMUTC
We have identified the issue and are working on a resolution, as a temporary workaround Digital customers requiring Arabic translations of subscribed documents can find them in the Inform PDF Download Centre.
Investigating
March 03, 2023 at 12:55:01 PMUTC
Investigating
March 03, 2023 at 12:55:01 PMUTC
We are currently investigating this incident.

Radar Healthcare - Issues with Arabic fonts for Educational PDFs for Digital customers – Incident details