Login failures occurring on the dashboard

Resolved

Major outage

Started about 2 years agoLasted about 3 hours

Affected

Inform Consent Suite

India

Australia

Updates

Resolved
August 30, 2023 at 8:41:36 AM
Resolved
August 30, 2023 at 8:41:36 AM
This incident has been resolved.
Monitoring
August 30, 2023 at 8:32:04 AM
Monitoring
August 30, 2023 at 8:32:04 AM
An issue with the cluster configuration upgrade has been detected following the recent maintenance upgrade, and the previous known-good configuration has been rolled back which we are monitoring.
Investigating
August 30, 2023 at 6:01:00 AM
Investigating
August 30, 2023 at 6:01:00 AM
We are currently investigating this incident.

EIDO Healthcare - Login failures occurring on the dashboard – Incident details