EIDO Healthcare - Issues with Colorectal document downloads – Incident details

All systems operational

Issues with Colorectal document downloads

Resolved
Degraded performance
Started about 4 years agoLasted 4 days

Affected

Inform PDF Download Centre

Degraded performance from 10:31 AM to 8:16 AM

London

Degraded performance from 10:31 AM to 8:16 AM

Australia

Degraded performance from 10:31 AM to 8:16 AM

Canada

Degraded performance from 10:31 AM to 8:16 AM

Updates
  • Resolved
    Resolved

    All document downloads are now working again

  • Monitoring
    Monitoring

    We have restored an earlier backup and are monitoring.

  • Investigating
    Investigating

    We are currently investigating this incident.