Service outage

EIDO Healthcare are now a part of Radar Healthcare.

Resolved

Major outage

Started about 5 years agoMay 21, 2021Lasted about 1 hourMay 21, 20218:52:1310:17:13 AMUTC

Affected

Patient Information PDF Download Centre

London

Australia

Canada

Updates

Resolved
May 21, 2021 at 10:17:13 AMUTC
Resolved
May 21, 2021 at 10:17:13 AMUTC
Service restored
Monitoring
May 21, 2021 at 9:38:07 AMUTC
Monitoring
May 21, 2021 at 9:38:07 AMUTC
Service restored in Europe and America servers, same issue identified on Asia-Pacific servers
Identified
May 21, 2021 at 9:07:42 AMUTC
Identified
May 21, 2021 at 9:07:42 AMUTC
We've identified the issue and have restored partial service, however login links are still experiencing issues
Investigating
May 21, 2021 at 8:52:13 AMUTC
Investigating
May 21, 2021 at 8:52:13 AMUTC
We are currently investigating this incident.

Radar Healthcare - Service outage – Incident details