Login issues affecting Europe and Americas

EIDO Healthcare are now a part of Radar Healthcare.

Resolved

Major outage

Started about 5 years agoMay 24, 2021Lasted about 1 hourMay 24, 20219:21:0610:07:47 AMUTC

Affected

Patient Information PDF Download Centre

London

Canada

Updates

Resolved
May 24, 2021 at 10:07:47 AMUTC
Resolved
May 24, 2021 at 10:07:47 AMUTC
Login issue has been resolved. We will separate the bilingual download issue into an incident of it's own for visibility
Monitoring
May 24, 2021 at 9:50:10 AMUTC
Monitoring
May 24, 2021 at 9:50:10 AMUTC
We've implemented a fix and currently monitoring the result. There is an issue with bilingual documents which is yet to be resolved, but general service is now restored.
Investigating
May 24, 2021 at 9:21:06 AMUTC
Investigating
May 24, 2021 at 9:21:06 AMUTC
We are currently investigating this incident.

Radar Healthcare - Login issues affecting Europe and Americas – Incident details