Issue with download of Screen-Reader documents containing images

EIDO Healthcare are now a part of Radar Healthcare.

Resolved

Degraded performance

Started almost 5 years agoOctober 14, 2021Lasted 1 dayOctober 14, 202111:09:21 AMOctober 15, 20211:23:13 PMUTC

Affected

Patient Information PDF Download Centre

London

Australia

Canada

Updates

Resolved
October 15, 2021 at 1:23:13 PMUTC
Resolved
October 15, 2021 at 1:23:13 PMUTC
Issue has been resolved
Identified
October 14, 2021 at 11:09:21 AMUTC
Identified
October 14, 2021 at 11:09:21 AMUTC
An issue was reported internally regarding the download of Screen-Reader accessibility documents and has been confirmed as affecting all current environments.

A fix has been deployed in the staging environment and will be rolled out this evening.

Radar Healthcare - Issue with download of Screen-Reader documents containing images – Incident details