Radar Healthcare - Some images not displaying correctly in documents – Incident details

All systems operational

EIDO Healthcare are now a part of Radar Healthcare.

Some images not displaying correctly in documents

Resolved
Degraded performance
Started over 4 years agoLasted about 2 hours

Affected

Patient Information PDF Download Centre

Degraded performance from 9:02 AM to 10:43 AM

London

Degraded performance from 9:02 AM to 10:43 AM

Australia

Degraded performance from 9:02 AM to 10:43 AM

Canada

Degraded performance from 9:02 AM to 10:43 AM

Updates
  • Resolved
    UTC
    Resolved

    Issue has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    We've identified the cause for the issue and are now deploying a fix.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.