Login failures on Inform Consent Suite

EIDO Healthcare are now a part of Radar Healthcare.

Resolved

Major outage

Started almost 4 years agoSeptember 07, 2022Lasted about 3 hoursSeptember 07, 20229:00:2111:59:00 AMUTC

Affected

Digital Consent

London

Updates

Resolved
September 07, 2022 at 11:59:00 AMUTC
Resolved
September 07, 2022 at 11:59:00 AMUTC
We just resolved the issue!
Monitoring
September 07, 2022 at 10:33:23 AMUTC
Monitoring
September 07, 2022 at 10:33:23 AMUTC
A hotfix has been rolled out and we are monitoring the result
Identified
September 07, 2022 at 9:50:00 AMUTC
Identified
September 07, 2022 at 9:50:00 AMUTC
We have identified the cause of the issue and are working on a hotfix resolution.
Investigating
September 07, 2022 at 9:00:21 AMUTC
Investigating
September 07, 2022 at 9:00:21 AMUTC
We are currently investigating this incident.

Radar Healthcare - Login failures on Inform Consent Suite – Incident details