Field value mapping failures

EIDO Healthcare are now a part of Radar Healthcare.

Resolved

Degraded performance

Started almost 4 years agoSeptember 14, 2022Lasted 1 daySeptember 14, 202212:04:00 PMSeptember 15, 20225:30:00 PMUTC

Affected

Digital Consent

London

Australia

Updates

Resolved
September 15, 2022 at 5:30:00 PMUTC
Resolved
September 15, 2022 at 5:30:00 PMUTC
We just resolved the issue!
Identified
September 14, 2022 at 1:22:24 PMUTC
Identified
September 14, 2022 at 1:22:24 PMUTC
We have identified the issue and are working on a resolution.

As a temporary workaround consent validation will be moved to the following working fields:
- Date of birth
- First Name
- Last Name
- Postal Code
Investigating
September 14, 2022 at 12:04:00 PMUTC
Investigating
September 14, 2022 at 12:04:00 PMUTC
We are currently investigating this incident.

Radar Healthcare - Field value mapping failures – Incident details