EIDO Healthcare - Some customers experiencing issues preventing login – Incident details

All systems operational

Some customers experiencing issues preventing login

Resolved
Partial outage
Started about 4 years agoLasted 33 minutes

Affected

Inform PDF Download Centre

Partial outage from 8:12 AM to 8:45 AM

London

Partial outage from 8:12 AM to 8:45 AM

Australia

Partial outage from 8:12 AM to 8:45 AM

Canada

Partial outage from 8:12 AM to 8:45 AM

Updates
  • Resolved
    Resolved

    Service has been restored

  • Monitoring
    Monitoring

    We've rolled back to a known-good backup and are investigating the root cause.

  • Investigating
    Investigating

    We are currently investigating this incident.