Login issues affecting Europe and Americas

Resolved

Major outage

Started about 4 years agoLasted about 1 hour

Affected

Inform PDF Download Centre

London

Canada

Updates

Resolved
May 24, 2021 at 10:07:47 AM
Resolved
May 24, 2021 at 10:07:47 AM
Login issue has been resolved. We will separate the bilingual download issue into an incident of it's own for visibility
Monitoring
May 24, 2021 at 9:50:10 AM
Monitoring
May 24, 2021 at 9:50:10 AM
We've implemented a fix and currently monitoring the result. There is an issue with bilingual documents which is yet to be resolved, but general service is now restored.
Investigating
May 24, 2021 at 9:21:06 AM
Investigating
May 24, 2021 at 9:21:06 AM
We are currently investigating this incident.

EIDO Healthcare - Login issues affecting Europe and Americas – Incident details