EIDO Healthcare - Issue with static links failing to resolve – Incident details

All systems operational

Issue with static links failing to resolve

Resolved
Partial outage
Started about 2 years agoLasted about 1 hour

Affected

Inform Consent Suite

Partial outage from 9:44 AM to 10:30 AM

India

Partial outage from 9:44 AM to 10:30 AM

Australia

Partial outage from 9:44 AM to 10:30 AM

Updates
  • Resolved
    Resolved

    The issue has been resolved in all regions.

  • Identified
    Identified

    We identified the issue as originating from some misconfigured DNS records, and have implemented a fix

  • Investigating
    Investigating

    We are currently investigating this incident.