Missing laterality option for some lateral procedures

Resolved

Degraded performance

Started 4 months agoLasted about 23 hours

Affected

Inform Consent Suite

London

Updates

Resolved
August 06, 2025 at 2:41:45 PM
Resolved
August 06, 2025 at 2:41:45 PM
This issue has been resolved. Any customers who are still seeing issues please log out of the dashboard and back in to pull the latest procedure list.
Identified
August 05, 2025 at 4:37:02 PM
Identified
August 05, 2025 at 4:37:02 PM
We've identified the cause of the issue and are working on a fix.
Investigating
August 05, 2025 at 3:35:11 PM
Investigating
August 05, 2025 at 3:35:11 PM
We are currently investigating this incident.

EIDO Healthcare - Missing laterality option for some lateral procedures – Incident details