Issues with Colorectal document downloads

EIDO Healthcare are now a part of Radar Healthcare.

Resolved

Degraded performance

Started over 5 years agoJanuary 15, 2021Lasted 4 daysJanuary 15, 202110:31:00 AMJanuary 19, 20218:16:46 AMUTC

Affected

Patient Information PDF Download Centre

London

Australia

Canada

Updates

Resolved
January 19, 2021 at 8:16:46 AMUTC
Resolved
January 19, 2021 at 8:16:46 AMUTC
All document downloads are now working again
Monitoring
January 15, 2021 at 1:26:33 PMUTC
Monitoring
January 15, 2021 at 1:26:33 PMUTC
We have restored an earlier backup and are monitoring.
Investigating
January 15, 2021 at 10:31:00 AMUTC
Investigating
January 15, 2021 at 10:31:00 AMUTC
We are currently investigating this incident.

Radar Healthcare - Issues with Colorectal document downloads – Incident details