Service outage

Resolved

Major outage

Started over 4 years agoLasted about 1 hour

Affected

Inform PDF Download Centre

London

Australia

Canada

Updates

Resolved
May 21, 2021 at 10:17:13 AM
Resolved
May 21, 2021 at 10:17:13 AM
Service restored
Monitoring
May 21, 2021 at 9:38:07 AM
Monitoring
May 21, 2021 at 9:38:07 AM
Service restored in Europe and America servers, same issue identified on Asia-Pacific servers
Identified
May 21, 2021 at 9:07:42 AM
Identified
May 21, 2021 at 9:07:42 AM
We've identified the issue and have restored partial service, however login links are still experiencing issues
Investigating
May 21, 2021 at 8:52:13 AM
Investigating
May 21, 2021 at 8:52:13 AM
We are currently investigating this incident.

EIDO Healthcare - Service outage – Incident details