Radar Healthcare - Service outage – Incident details

EIDO Healthcare are now a part of Radar Healthcare.

Service outage

ResolvedMajor outage1 hour 25 minutes

Affected

Patient Information PDF Download Centre

Major outage from 8:52 AM to 10:17 AM

London

Major outage from 8:52 AM to 10:17 AM

Australia

Major outage from 8:52 AM to 10:17 AM

  • ResolvedUTC

    Service restored

  • MonitoringUTC

    Service restored in Europe and America servers, same issue identified on Asia-Pacific servers

  • IdentifiedUTC

    We've identified the issue and have restored partial service, however login links are still experiencing issues

  • InvestigatingUTC

    We are currently investigating this incident.