Radar Healthcare - Some customers experiencing UI hang issues following login – Incident details

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EIDO Healthcare are now a part of Radar Healthcare.

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Some customers experiencing UI hang issues following login

ResolvedDegraded performance2 hours 16 minutes

Affected

Patient Information PDF Download Centre

Degraded performance from 8:09 AM to 10:26 AM

London

Degraded performance from 8:09 AM to 10:26 AM

  • ResolvedUTC

    Issue has been resolved.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • IdentifiedUTC

    Identified some bad indexes as the cause.

  • InvestigatingUTC

    We are currently investigating this incident.