Some customers experiencing UI hang issues following login

EIDO Healthcare are now a part of Radar Healthcare.

Resolved

Degraded performance

Started almost 5 years agoAugust 31, 2021Lasted about 2 hoursAugust 31, 20218:09:4310:26:42 AMUTC

Affected

Patient Information PDF Download Centre

London

Updates

Resolved
August 31, 2021 at 10:26:42 AMUTC
Resolved
August 31, 2021 at 10:26:42 AMUTC
Issue has been resolved.
Monitoring
August 31, 2021 at 9:13:24 AMUTC
Monitoring
August 31, 2021 at 9:13:24 AMUTC
We implemented a fix and currently monitoring the result.
Identified
August 31, 2021 at 9:11:47 AMUTC
Identified
August 31, 2021 at 9:11:47 AMUTC
Identified some bad indexes as the cause.
Investigating
August 31, 2021 at 8:09:43 AMUTC
Investigating
August 31, 2021 at 8:09:43 AMUTC
We are currently investigating this incident.

Radar Healthcare - Some customers experiencing UI hang issues following login – Incident details