EIDO Healthcare - Issue with download of Screen-Reader documents containing images – Incident details

All systems operational

Issue with download of Screen-Reader documents containing images

Resolved
Degraded performance
Started about 4 years agoLasted 1 day

Affected

Inform PDF Download Centre

Degraded performance from 11:09 AM to 1:23 PM

London

Degraded performance from 11:09 AM to 1:23 PM

Australia

Degraded performance from 11:09 AM to 1:23 PM

Canada

Degraded performance from 11:09 AM to 1:23 PM

Updates
  • Resolved
    Resolved

    Issue has been resolved

  • Identified
    Identified

    An issue was reported internally regarding the download of Screen-Reader accessibility documents and has been confirmed as affecting all current environments.

    A fix has been deployed in the staging environment and will be rolled out this evening.