Radar Healthcare - Field value mapping failures – Incident details

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Field value mapping failures

ResolvedDegraded performance29 hours 26 minutes

Affected

Digital Consent

Degraded performance from 12:04 PM to 5:30 PM

London

Degraded performance from 12:04 PM to 5:30 PM

Australia

Degraded performance from 12:04 PM to 5:30 PM

  • ResolvedUTC

    We just resolved the issue!

  • IdentifiedUTC

    We have identified the issue and are working on a resolution.

    As a temporary workaround consent validation will be moved to the following working fields:

    • Date of birth
    • First Name
    • Last Name
    • Postal Code
  • InvestigatingUTC

    We are currently investigating this incident.