Radar Healthcare - Issues with PDF downloads – Incident details

EIDO Healthcare are now a part of Radar Healthcare.

Issues with PDF downloads

ResolvedPartial outage1 hour 23 minutes

Affected

Patient Information PDF Download Centre

Partial outage from 9:00 AM to 10:23 AM

London

Partial outage from 9:00 AM to 10:23 AM

  • ResolvedUTC

    Issue is resolved

  • MonitoringUTC

    We are monitoring the reverted instance to confirm the issue has been resolved.

  • IdentifiedUTC

    We've identified the bad instance and have rolled back to a known-working backup.

  • InvestigatingUTC

    We are currently investigating this incident.