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Resolved
Issues with PDF downloads

Started
November 21, 2022 at 9:00:05 AM
Status
Resolved after about 1 hour

Impact

Partial outage
Affected
Inform PDF Download Centre
London
Canada
  • Resolved
    Resolved

    Issue is resolved

  • Monitoring
    Monitoring

    We are monitoring the reverted instance to confirm the issue has been resolved.

  • Identified
    Identified

    We've identified the bad instance and have rolled back to a known-working backup.

  • Investigating
    Investigating

    We are currently investigating this incident.