Radar Healthcare - Review-Only cover pages being presented to some customers in error – Incident details

EIDO Healthcare are now a part of Radar Healthcare.

Review-Only cover pages being presented to some customers in error

ResolvedDegraded performance53 minutes

Affected

Patient Information PDF Download Centre

Degraded performance from 9:52 AM to 10:45 AM

London

Degraded performance from 9:52 AM to 10:45 AM

  • ResolvedUTC

    The issue has been resolved.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • IdentifiedUTC

    We've identified the cause of the issue and are rolling out a fix.

  • InvestigatingUTC

    We are currently investigating this incident.