Radar Healthcare - Document downloads failing in Download Centre – Incident details

EIDO Healthcare are now a part of Radar Healthcare.

Document downloads failing in Download Centre

ResolvedPartial outage1 hour 19 minutes

Affected

Patient Information PDF Download Centre

Partial outage from 10:23 AM to 11:42 AM

London

Partial outage from 10:23 AM to 11:42 AM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We've deployed a fix and are monitoring the result

  • IdentifiedUTC

    We've identified the issue as a bad database copy and are restoring a known-working image.

  • InvestigatingUTC
    We are currently investigating this incident.