Some PDF downloads are failing in the Download Centre

EIDO Healthcare are now a part of Radar Healthcare.

Resolved

Major outage

Started almost 2 years agoOctober 03, 2024Lasted 32 minutesOctober 03, 202412:20:0012:51:48 PMUTC

Affected

Patient Information PDF Download Centre

London

Updates

Resolved
October 03, 2024 at 12:51:48 PMUTC
Resolved
October 03, 2024 at 12:51:48 PMUTC
This incident has been resolved.
Monitoring
October 03, 2024 at 12:39:59 PMUTC
Monitoring
October 03, 2024 at 12:39:59 PMUTC
We've rolled out the known-good image and are confirming this has resolved the issue.
Identified
October 03, 2024 at 12:31:43 PMUTC
Identified
October 03, 2024 at 12:31:43 PMUTC
An issue has been found with the most recent system image. We are restoring from a known-good backup.
Investigating
October 03, 2024 at 12:20:00 PMUTC
Investigating
October 03, 2024 at 12:20:00 PMUTC
We are currently investigating this incident.

Radar Healthcare - Some PDF downloads are failing in the Download Centre – Incident details