EIDO Healthcare - Notice history

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EIDO Corporate Website - Operational

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Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

EIDO Educate - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Notice history

Apr 2023

No notices reported this month

Mar 2023

Obstetrics specialty missing from Download Centre
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We are rolling out the fix for this issue now, ETA for final resolution is around 30 mins

  • Identified
    Identified

    We've identified the issue as being related to a patch rolled out earlier this week, and are working on a resolution.

  • Investigating
    Investigating

    We are currently investigating this incident.

Scheduled Maintenance
  • Completed
    March 15, 2023 at 7:00:00 PM
    Completed
    March 15, 2023 at 7:00:00 PM

    Maintenance has completed successfully

  • In progress
    March 15, 2023 at 6:00:01 PM
    In progress
    March 15, 2023 at 6:00:01 PM

    Maintenance is now in progress

  • Planned
    March 15, 2023 at 6:00:00 PM
    Planned
    March 15, 2023 at 6:00:00 PM

    We are planning for a scheduled maintenance during that time.

Scheduled Maintenance
  • Completed
    March 08, 2023 at 8:00:00 PM
    Completed
    March 08, 2023 at 8:00:00 PM

    Maintenance has completed successfully

  • In progress
    March 08, 2023 at 6:00:01 PM
    In progress
    March 08, 2023 at 6:00:01 PM

    Maintenance is now in progress

  • Planned
    March 08, 2023 at 6:00:00 PM
    Planned
    March 08, 2023 at 6:00:00 PM

    We are planning for a scheduled maintenance during that time.

Issues with Arabic fonts for Educational PDFs for Digital customers
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    We have identified the issue and are working on a resolution, as a temporary workaround Digital customers requiring Arabic translations of subscribed documents can find them in the Inform PDF Download Centre.

  • Investigating
    Investigating

    We are currently investigating this incident.

Scheduled Maintenance
  • Completed
    March 01, 2023 at 10:00:00 PM
    Completed
    March 01, 2023 at 10:00:00 PM

    Maintenance has completed successfully

  • In progress
    March 01, 2023 at 6:00:01 PM
    In progress
    March 01, 2023 at 6:00:01 PM

    Maintenance is now in progress

  • Planned
    March 01, 2023 at 6:00:00 PM
    Planned
    March 01, 2023 at 6:00:00 PM

    We are planning for a scheduled maintenance during that time.

Feb 2023

Scheduled Maintenance
  • Completed
    February 22, 2023 at 9:30:00 PM
    Completed
    February 22, 2023 at 9:30:00 PM

    Maintenance has completed successfully

  • In progress
    February 22, 2023 at 6:00:01 PM
    In progress
    February 22, 2023 at 6:00:01 PM

    Maintenance is now in progress

  • Planned
    February 22, 2023 at 6:00:00 PM
    Planned
    February 22, 2023 at 6:00:00 PM

    We are planning for a scheduled maintenance during that time.

Scheduled Maintenance
  • Completed
    February 06, 2023 at 10:00:00 PM
    Completed
    February 06, 2023 at 10:00:00 PM

    Maintenance has completed successfully

  • In progress
    February 06, 2023 at 6:00:01 PM
    In progress
    February 06, 2023 at 6:00:01 PM

    Maintenance is now in progress

  • Planned
    February 06, 2023 at 6:00:00 PM
    Planned
    February 06, 2023 at 6:00:00 PM

    We are planning for a scheduled maintenance during that time.

Review-Only cover pages being presented to some customers in error
  • Resolved
    Resolved

    The issue has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We've identified the cause of the issue and are rolling out a fix.

  • Investigating
    Investigating

    We are currently investigating this incident.

Feb 2023 to Apr 2023

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