EIDO Healthcare - Notice history

All systems operational

EIDO Corporate Website - Operational

100% - uptime
Jul 2021 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2021
Aug 2021
Sep 2021

EIDO Educate - Operational

100% - uptime
Jul 2021 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2021
Aug 2021
Sep 2021

Notice history

Sep 2021

UK Cluster Scheduled Maintenance
  • Completed
    September 29, 2021 at 4:13:01 PM
    Completed
    September 29, 2021 at 4:13:01 PM

    Maintenance has completed successfully.

  • Planned
    September 29, 2021 at 4:00:00 PM
    Planned
    September 29, 2021 at 4:00:00 PM

    We are planning for a scheduled maintenance during that time.

  • In progress
    September 29, 2021 at 3:59:14 PM
    In progress
    September 29, 2021 at 3:59:14 PM

    Maintenance is now in progress.

UK Cluster Scheduled Maintenance
  • Completed
    September 28, 2021 at 6:37:46 PM
    Completed
    September 28, 2021 at 6:37:46 PM

    Maintenance has completed successfully.

  • In progress
    September 28, 2021 at 6:08:14 PM
    In progress
    September 28, 2021 at 6:08:14 PM

    Maintenance is now in progress.

  • Planned
    September 28, 2021 at 6:00:00 PM
    Planned
    September 28, 2021 at 6:00:00 PM

    We are planning for a scheduled maintenance during that time.

UK Cluster Scheduled Maintenance
  • Completed
    September 14, 2021 at 6:56:55 PM
    Completed
    September 14, 2021 at 6:56:55 PM

    Maintenance has completed successfully.

  • In progress
    September 14, 2021 at 6:09:56 PM
    In progress
    September 14, 2021 at 6:09:56 PM

    Maintenance is now in progress.

  • Planned
    September 14, 2021 at 6:00:00 PM
    Planned
    September 14, 2021 at 6:00:00 PM

    We are planning for a scheduled maintenance during that time.

Inform Consent Suite - Canada isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Inform Consent Suite - Canada is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Inform Consent Suite - Canada cannot be accessed at the moment. This incident was created by an automated monitoring service.

Inform Consent Suite - London isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Inform Consent Suite - London is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Inform Consent Suite - London cannot be accessed at the moment. This incident was created by an automated monitoring service.

Aug 2021

Some customers experiencing UI hang issues following login
  • Resolved
    Resolved

    Issue has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    Identified some bad indexes as the cause.

  • Investigating
    Investigating

    We are currently investigating this incident.

Jul 2021

Maintenance window for Aurora Upgrade from 5.6 to 5.7
  • Update
    July 21, 2021 at 6:49:00 PM
    Completed
    July 21, 2021 at 6:49:00 PM

    India cluster has been restored successfully.

  • Completed
    July 21, 2021 at 4:07:25 PM
    Completed
    July 21, 2021 at 4:07:25 PM

    Maintenance has completed successfully except for India.

  • Update
    July 21, 2021 at 4:03:00 PM
    In progress
    July 21, 2021 at 4:03:00 PM

    Maintenance is now in progress.

  • In progress
    July 21, 2021 at 2:00:00 PM
    In progress
    July 21, 2021 at 2:00:00 PM

    We are planning for a scheduled maintenance during that time.

Jul 2021 to Sep 2021

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