EIDO Healthcare - Notice history

All systems operational

EIDO Corporate Website - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
Jan 2021
Feb 2021

EIDO Educate - Operational

100% - uptime
Dec 2020 · 100.0%Jan 2021 · 100.0%Feb · 100.0%

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Dec 2020
Jan 2021
Feb 2021

Notice history

Feb 2021

English body text in Welsh language regions is missing
  • Resolved
    Resolved

    The issue has been resolved by the rollback.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.

Download centre is down
  • Resolved
    Resolved

    New backup restore has resolved the issues.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    Hot fix has was not successful, rolling back to a previous version

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    There was an issue with the database which has been identified, we are rolling back to a know working backup now

  • Investigating
    Investigating

    We are currently investigating this incident.

Jan 2021

Some customers experiencing issues with auto-login links
  • Resolved
    Resolved

    This issue is now resolved.

  • Monitoring
    Monitoring

    We have implemented a fix and currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.

Issues with Colorectal document downloads
  • Resolved
    Resolved

    All document downloads are now working again

  • Monitoring
    Monitoring

    We have restored an earlier backup and are monitoring.

  • Investigating
    Investigating

    We are currently investigating this incident.

Dec 2020

No notices reported this month

Dec 2020 to Feb 2021

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