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EIDO Corporate Website - Operational
EIDO Educate - Operational
EIDO Educate
This issue has been resolved.
We've deployed a fix and are monitoring the result.
We have identified the issue and are working on a fix. Customers experiencing this issue who have Large Print subscriptions can use Large Print versions of the documents as a temporary workaround.
We are currently investigating this incident.
We've identified the error in the database causing the failure and have resolved the issue.
Issue causing the outage has been resolved.
We implemented a fix and currently monitoring the result.
We have identified the issue and are working on a fix for this incident.
The issue has been resolved by the rollback.
New backup restore has resolved the issues.
Hot fix has was not successful, rolling back to a previous version
There was an issue with the database which has been identified, we are rolling back to a know working backup now
This issue is now resolved.
We have implemented a fix and currently monitoring the result.
All document downloads are now working again
We have restored an earlier backup and are monitoring.
Jan 2021 to Mar 2021
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