EIDO Healthcare - Notice history

This issue has been resolved.

We've deployed a fix and are monitoring the result.

We have identified the issue and are working on a fix. Customers experiencing this issue who have Large Print subscriptions can use Large Print versions of the documents as a temporary workaround.

We've identified the error in the database causing the failure and have resolved the issue.

Issue causing the outage has been resolved.

We implemented a fix and currently monitoring the result.

We have identified the issue and are working on a fix for this incident.

The issue has been resolved by the rollback.

We implemented a fix and currently monitoring the result.

New backup restore has resolved the issues.

We implemented a fix and currently monitoring the result.

Hot fix has was not successful, rolling back to a previous version

We implemented a fix and currently monitoring the result.

There was an issue with the database which has been identified, we are rolling back to a know working backup now

This issue is now resolved.

We have implemented a fix and currently monitoring the result.

All document downloads are now working again

We have restored an earlier backup and are monitoring.