Notice history

EIDO Healthcare are now a part of Radar Healthcare.

May 2021

Jun 2021

Jul 2021

May 2021

Jun 2021

Jul 2021

No notices reported this month

Resolved
June 29, 2021 at 11:20:00 AMUTC
Resolved
June 29, 2021 at 11:20:00 AMUTC
Service restored
Monitoring
June 29, 2021 at 11:03:23 AMUTC
Monitoring
June 29, 2021 at 11:03:23 AMUTC
We have implemented a fix and currently monitoring the result.
Investigating
June 29, 2021 at 10:56:03 AMUTC
Investigating
June 29, 2021 at 10:56:03 AMUTC
We are currently investigating this incident.

Resolved
June 18, 2021 at 7:02:33 AMUTC
Resolved
June 18, 2021 at 7:02:33 AMUTC
Service has been restored
Monitoring
June 18, 2021 at 6:44:21 AMUTC
Monitoring
June 18, 2021 at 6:44:21 AMUTC
We implemented a fix and currently monitoring the result.
Identified
June 18, 2021 at 6:42:25 AMUTC
Identified
June 18, 2021 at 6:42:25 AMUTC
We've identified the issue and are implementing a resolution
Investigating
June 18, 2021 at 6:41:44 AMUTC
Investigating
June 18, 2021 at 6:41:44 AMUTC
We are currently investigating this incident.

Resolved
June 17, 2021 at 8:23:07 AMUTC
Resolved
June 17, 2021 at 8:23:07 AMUTC
Service restored.
Monitoring
June 17, 2021 at 8:04:27 AMUTC
Monitoring
June 17, 2021 at 8:04:27 AMUTC
We implemented a fix and currently monitoring the result.
Investigating
June 17, 2021 at 7:18:49 AMUTC
Investigating
June 17, 2021 at 7:18:49 AMUTC
We are currently investigating this incident.

Resolved
June 10, 2021 at 11:03:29 AMUTC
Resolved
June 10, 2021 at 11:03:29 AMUTC
Issues with hosting provider have been resolved.
Investigating
June 10, 2021 at 8:18:39 AMUTC
Investigating
June 10, 2021 at 8:18:39 AMUTC
We are currently investigating this incident.

Resolved
June 01, 2021 at 9:37:41 AMUTC
Resolved
June 01, 2021 at 9:37:41 AMUTC
Issue has been resolved.
Monitoring
June 01, 2021 at 9:24:34 AMUTC
Monitoring
June 01, 2021 at 9:24:34 AMUTC
We implemented a fix and currently monitoring the result.
Identified
June 01, 2021 at 8:57:54 AMUTC
Identified
June 01, 2021 at 8:57:54 AMUTC
We've identified the issue and are deploying a fix
Investigating
June 01, 2021 at 8:41:04 AMUTC
Investigating
June 01, 2021 at 8:41:04 AMUTC
We are currently investigating this incident.

Resolved
May 27, 2021 at 3:53:24 PMUTC
Resolved
May 27, 2021 at 3:53:24 PMUTC
Service restored
Monitoring
May 27, 2021 at 3:41:24 PMUTC
Monitoring
May 27, 2021 at 3:41:24 PMUTC
We implemented a fix and currently monitoring the result.
Identified
May 27, 2021 at 3:27:10 PMUTC
Identified
May 27, 2021 at 3:27:10 PMUTC
We've identified the cause and are working on a resolution.
Investigating
May 27, 2021 at 3:19:11 PMUTC
Investigating
May 27, 2021 at 3:19:11 PMUTC
We are currently investigating this incident.

Resolved
May 25, 2021 at 9:07:46 AMUTC
Resolved
May 25, 2021 at 9:07:46 AMUTC
Patch has been successfully rolled out.
Investigating
May 24, 2021 at 10:08:49 AMUTC
Investigating
May 24, 2021 at 10:08:49 AMUTC
We are currently investigating this incident.

Resolved
May 24, 2021 at 10:07:47 AMUTC
Resolved
May 24, 2021 at 10:07:47 AMUTC
Login issue has been resolved. We will separate the bilingual download issue into an incident of it's own for visibility
Monitoring
May 24, 2021 at 9:50:10 AMUTC
Monitoring
May 24, 2021 at 9:50:10 AMUTC
We've implemented a fix and currently monitoring the result. There is an issue with bilingual documents which is yet to be resolved, but general service is now restored.
Investigating
May 24, 2021 at 9:21:06 AMUTC
Investigating
May 24, 2021 at 9:21:06 AMUTC
We are currently investigating this incident.

Resolved
May 21, 2021 at 10:17:13 AMUTC
Resolved
May 21, 2021 at 10:17:13 AMUTC
Service restored
Monitoring
May 21, 2021 at 9:38:07 AMUTC
Monitoring
May 21, 2021 at 9:38:07 AMUTC
Service restored in Europe and America servers, same issue identified on Asia-Pacific servers
Identified
May 21, 2021 at 9:07:42 AMUTC
Identified
May 21, 2021 at 9:07:42 AMUTC
We've identified the issue and have restored partial service, however login links are still experiencing issues
Investigating
May 21, 2021 at 8:52:13 AMUTC
Investigating
May 21, 2021 at 8:52:13 AMUTC
We are currently investigating this incident.

Resolved
May 20, 2021 at 9:45:00 AMUTC
Resolved
May 20, 2021 at 9:45:00 AMUTC
Service restored
Monitoring
May 20, 2021 at 9:29:18 AMUTC
Monitoring
May 20, 2021 at 9:29:18 AMUTC
We implemented a fix and currently monitoring the result.
Investigating
May 20, 2021 at 9:18:43 AMUTC
Investigating
May 20, 2021 at 9:18:43 AMUTC
We are currently investigating this incident.

May 2021 to Jul 2021

Radar Healthcare - Notice history