Radar Healthcare - Notice history

All systems operational

EIDO Healthcare are now a part of Radar Healthcare.

Notice history

Oct 2021

Inform service outage
  • Resolved
    UTC
    Resolved

    Issues have been resolved

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Scheduled Maintenance
  • Completed
    October 14, 2021 at 4:44:36 PMUTC
    Completed
    October 14, 2021 at 4:44:36 PMUTC

    Maintenance has completed successfully.

  • In progress
    October 14, 2021 at 4:00:55 PMUTC
    In progress
    October 14, 2021 at 4:00:55 PMUTC

    Maintenance is now in progress.

  • Planned
    October 14, 2021 at 4:00:00 PMUTC
    Planned
    October 14, 2021 at 4:00:00 PMUTC

    We are planning for a scheduled maintenance during that time.

Issue with download of Screen-Reader documents containing images
  • Resolved
    UTC
    Resolved

    Issue has been resolved

  • Identified
    UTC
    Identified

    An issue was reported internally regarding the download of Screen-Reader accessibility documents and has been confirmed as affecting all current environments.

    A fix has been deployed in the staging environment and will be rolled out this evening.

Scheduled Maintenance
  • Completed
    October 12, 2021 at 6:00:49 PMUTC
    Completed
    October 12, 2021 at 6:00:49 PMUTC

    Maintenance has completed successfully.

  • In progress
    October 12, 2021 at 4:01:54 PMUTC
    In progress
    October 12, 2021 at 4:01:54 PMUTC

    Maintenance is now in progress.

  • Planned
    October 12, 2021 at 4:00:41 PMUTC
    Planned
    October 12, 2021 at 4:00:41 PMUTC

    We are planning for a scheduled maintenance during that time.

Sep 2021

UK Cluster Scheduled Maintenance
  • Completed
    September 29, 2021 at 4:13:01 PMUTC
    Completed
    September 29, 2021 at 4:13:01 PMUTC

    Maintenance has completed successfully.

  • Planned
    September 29, 2021 at 4:00:00 PMUTC
    Planned
    September 29, 2021 at 4:00:00 PMUTC

    We are planning for a scheduled maintenance during that time.

  • In progress
    September 29, 2021 at 3:59:14 PMUTC
    In progress
    September 29, 2021 at 3:59:14 PMUTC

    Maintenance is now in progress.

UK Cluster Scheduled Maintenance
  • Completed
    September 28, 2021 at 6:37:46 PMUTC
    Completed
    September 28, 2021 at 6:37:46 PMUTC

    Maintenance has completed successfully.

  • In progress
    September 28, 2021 at 6:08:14 PMUTC
    In progress
    September 28, 2021 at 6:08:14 PMUTC

    Maintenance is now in progress.

  • Planned
    September 28, 2021 at 6:00:00 PMUTC
    Planned
    September 28, 2021 at 6:00:00 PMUTC

    We are planning for a scheduled maintenance during that time.

UK Cluster Scheduled Maintenance
  • Completed
    September 14, 2021 at 6:56:55 PMUTC
    Completed
    September 14, 2021 at 6:56:55 PMUTC

    Maintenance has completed successfully.

  • In progress
    September 14, 2021 at 6:09:56 PMUTC
    In progress
    September 14, 2021 at 6:09:56 PMUTC

    Maintenance is now in progress.

  • Planned
    September 14, 2021 at 6:00:00 PMUTC
    Planned
    September 14, 2021 at 6:00:00 PMUTC

    We are planning for a scheduled maintenance during that time.

Inform Consent Suite - Canada isn't accessible at the moment (automated)
  • Resolved
    UTC
    Resolved

    Inform Consent Suite - Canada is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Inform Consent Suite - Canada cannot be accessed at the moment. This incident was created by an automated monitoring service.

Inform Consent Suite - London isn't accessible at the moment (automated)
  • Resolved
    UTC
    Resolved

    Inform Consent Suite - London is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    Inform Consent Suite - London cannot be accessed at the moment. This incident was created by an automated monitoring service.

Aug 2021

Some customers experiencing UI hang issues following login
  • Resolved
    UTC
    Resolved

    Issue has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    UTC
    Identified

    Identified some bad indexes as the cause.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Aug 2021 to Oct 2021

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