EIDO Healthcare - Notice history

Experiencing partially degraded performance

EIDO Corporate Website - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

EIDO Educate - Operational

100% - uptime
Nov 2024 · 100.0%Dec · 100.0%Jan 2025 · 100.0%

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Nov 2024
Dec 2024
Jan 2025

Notice history

Jan 2025

Inform Consent Suite v6.7.1 Patch Deployment
  • Completed
    January 23, 2025 at 9:00:00 PM
    Completed
    January 23, 2025 at 9:00:00 PM
    Maintenance has completed successfully
  • In progress
    January 23, 2025 at 6:00:01 PM
    In progress
    January 23, 2025 at 6:00:01 PM
    Maintenance is now in progress
  • Planned
    January 23, 2025 at 6:00:00 PM
    Planned
    January 23, 2025 at 6:00:00 PM
    We are planning for a scheduled maintenance during that time.
Login failures reported following the resolution of an earlier incident
  • Resolved
    Resolved

    Service restored.

  • Monitoring
    Monitoring

    A known-good image was deployed to the production cluster and we are monitoring the fix.

  • Identified
    Identified

    The resolution of the earlier HL7 incident led to a bad image being applied to the production environment in error, causing login failures.

  • Investigating
    Investigating
    We are currently investigating this incident.
Issues with the HL7 connector service reported
  • Resolved
    Resolved

    HL7 services restored and system is fully operational.

  • Identified
    Identified

    HL7 service connector was restarted by a monitoring service.

  • Investigating
    Investigating
    We are currently investigating this incident.
Inform Consent Suite v6.7 Release Deployment
  • Completed
    January 15, 2025 at 9:00:00 PM
    Completed
    January 15, 2025 at 9:00:00 PM
    Maintenance has completed successfully
  • In progress
    January 15, 2025 at 6:00:01 PM
    In progress
    January 15, 2025 at 6:00:01 PM
    Maintenance is now in progress
  • Planned
    January 15, 2025 at 6:00:00 PM
    Planned
    January 15, 2025 at 6:00:00 PM
    We are planning for a scheduled maintenance during that time.

Dec 2024

Scheduled Maintenance
  • Completed
    December 05, 2024 at 7:00:00 PM
    Completed
    December 05, 2024 at 7:00:00 PM
    Maintenance has completed successfully
  • In progress
    December 05, 2024 at 6:00:01 PM
    In progress
    December 05, 2024 at 6:00:01 PM
    Maintenance is now in progress
  • Planned
    December 05, 2024 at 6:00:00 PM
    Planned
    December 05, 2024 at 6:00:00 PM
    We are planning for a scheduled maintenance during that time.
Inform Consent Suite v6.6.2 Patch Deployment
  • Completed
    December 04, 2024 at 7:30:00 PM
    Completed
    December 04, 2024 at 7:30:00 PM
    Maintenance has completed successfully
  • In progress
    December 04, 2024 at 6:00:01 PM
    In progress
    December 04, 2024 at 6:00:01 PM
    Maintenance is now in progress
  • Planned
    December 04, 2024 at 6:00:00 PM
    Planned
    December 04, 2024 at 6:00:00 PM
    We are planning for a scheduled maintenance during that time.
Scheduled Maintenance
  • Completed
    December 04, 2024 at 9:00:00 AM
    Completed
    December 04, 2024 at 9:00:00 AM
    Maintenance has completed successfully
  • In progress
    December 04, 2024 at 6:30:01 AM
    In progress
    December 04, 2024 at 6:30:01 AM
    Maintenance is now in progress
  • Planned
    December 04, 2024 at 6:30:00 AM
    Planned
    December 04, 2024 at 6:30:00 AM
    We are planning for a scheduled maintenance during that time.

Nov 2024

Inform Consent Suite v6.6.1 Patch Deployment
  • Completed
    November 26, 2024 at 6:45:00 PM
    Completed
    November 26, 2024 at 6:45:00 PM
    Maintenance has completed successfully
  • In progress
    November 26, 2024 at 6:00:01 PM
    In progress
    November 26, 2024 at 6:00:01 PM
    Maintenance is now in progress
  • Planned
    November 26, 2024 at 6:00:00 PM
    Planned
    November 26, 2024 at 6:00:00 PM
    We are planning for a scheduled maintenance during that time.
Scheduled Maintenance
  • Completed
    November 25, 2024 at 6:10:00 PM
    Completed
    November 25, 2024 at 6:10:00 PM
    Maintenance has completed successfully
  • In progress
    November 25, 2024 at 6:00:01 PM
    In progress
    November 25, 2024 at 6:00:01 PM
    Maintenance is now in progress
  • Planned
    November 25, 2024 at 6:00:00 PM
    Planned
    November 25, 2024 at 6:00:00 PM
    We are planning for a scheduled maintenance during that time.
Scheduled Maintenance
  • Completed
    November 20, 2024 at 6:30:00 PM
    Completed
    November 20, 2024 at 6:30:00 PM
    Maintenance has completed successfully
  • In progress
    November 20, 2024 at 6:00:01 PM
    In progress
    November 20, 2024 at 6:00:01 PM
    Maintenance is now in progress
  • Planned
    November 20, 2024 at 6:00:00 PM
    Planned
    November 20, 2024 at 6:00:00 PM
    We are planning for a scheduled maintenance during that time.
Inform Consent Suite v6.6 Release Deployment
  • Completed
    November 06, 2024 at 9:00:00 PM
    Completed
    November 06, 2024 at 9:00:00 PM
    Maintenance has completed successfully
  • In progress
    November 06, 2024 at 6:00:01 PM
    In progress
    November 06, 2024 at 6:00:01 PM
    Maintenance is now in progress
  • Planned
    November 06, 2024 at 6:00:00 PM
    Planned
    November 06, 2024 at 6:00:00 PM
    We are planning for a scheduled maintenance during that time.

Nov 2024 to Jan 2025

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