Radar Healthcare - Issues with Colorectal document downloads – Incident details

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EIDO Healthcare are now a part of Radar Healthcare.

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Issues with Colorectal document downloads

ResolvedDegraded performance93 hours 45 minutes

Affected

Patient Information PDF Download Centre

Degraded performance from 10:31 AM to 8:16 AM

London

Degraded performance from 10:31 AM to 8:16 AM

Australia

Degraded performance from 10:31 AM to 8:16 AM

  • ResolvedUTC

    All document downloads are now working again

  • MonitoringUTC

    We have restored an earlier backup and are monitoring.

  • InvestigatingUTC

    We are currently investigating this incident.