Radar Healthcare - Issue with download of Screen-Reader documents containing images – Incident details

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EIDO Healthcare are now a part of Radar Healthcare.

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Issue with download of Screen-Reader documents containing images

ResolvedDegraded performance26 hours 13 minutes

Affected

Patient Information PDF Download Centre

Degraded performance from 11:09 AM to 1:23 PM

London

Degraded performance from 11:09 AM to 1:23 PM

Australia

Degraded performance from 11:09 AM to 1:23 PM

  • ResolvedUTC

    Issue has been resolved

  • IdentifiedUTC

    An issue was reported internally regarding the download of Screen-Reader accessibility documents and has been confirmed as affecting all current environments.

    A fix has been deployed in the staging environment and will be rolled out this evening.