Radar Healthcare - Some images not displaying correctly in documents – Incident details

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EIDO Healthcare are now a part of Radar Healthcare.

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Some images not displaying correctly in documents

ResolvedDegraded performance1 hour 41 minutes

Affected

Patient Information PDF Download Centre

Degraded performance from 9:02 AM to 10:43 AM

London

Degraded performance from 9:02 AM to 10:43 AM

Australia

Degraded performance from 9:02 AM to 10:43 AM

  • ResolvedUTC

    Issue has been resolved.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • IdentifiedUTC

    We've identified the cause for the issue and are now deploying a fix.

  • InvestigatingUTC

    We are currently investigating this incident.