Radar Healthcare - Some PDF downloads are failing in the Download Centre – Incident details

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Some PDF downloads are failing in the Download Centre

ResolvedMajor outage31 minutes

Affected

Patient Information PDF Download Centre

Partial outage from 12:20 PM to 12:31 PM, Major outage from 12:31 PM to 12:39 PM, Operational from 12:39 PM to 12:51 PM

London

Partial outage from 12:20 PM to 12:31 PM, Major outage from 12:31 PM to 12:39 PM, Operational from 12:39 PM to 12:51 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We've rolled out the known-good image and are confirming this has resolved the issue.

  • IdentifiedUTC

    An issue has been found with the most recent system image. We are restoring from a known-good backup.

  • InvestigatingUTC
    We are currently investigating this incident.