Missing laterality option for some lateral procedures

EIDO Healthcare are now a part of Radar Healthcare.

Resolved

Degraded performance

Started 12 months agoAugust 05, 2025Lasted about 23 hoursAugust 05, 20253:35:11 PMAugust 06, 20252:41:45 PMUTC

Affected

Digital Consent

London

Updates

Resolved
August 06, 2025 at 2:41:45 PMUTC
Resolved
August 06, 2025 at 2:41:45 PMUTC
This issue has been resolved. Any customers who are still seeing issues please log out of the dashboard and back in to pull the latest procedure list.
Identified
August 05, 2025 at 4:37:02 PMUTC
Identified
August 05, 2025 at 4:37:02 PMUTC
We've identified the cause of the issue and are working on a fix.
Investigating
August 05, 2025 at 3:35:11 PMUTC
Investigating
August 05, 2025 at 3:35:11 PMUTC
We are currently investigating this incident.

Radar Healthcare - Missing laterality option for some lateral procedures – Incident details