Radar Healthcare - Notice history

All systems operational

EIDO Healthcare are now a part of Radar Healthcare.

Notice history

View current status

Aug 2021

Some customers experiencing UI hang issues following login
ResolvedDegraded performance2 hours 16 minutes
  • ResolvedUTC

    Issue has been resolved.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • IdentifiedUTC

    Identified some bad indexes as the cause.

  • InvestigatingUTC

    We are currently investigating this incident.

Jul 2021

JUL21
Maintenance window for Aurora Upgrade from 5.6 to 5.7
CompletedMaintenance4 hours 49 minutes
  • UpdateJuly 21, 2021 at 6:49:00 PMUTC

    India cluster has been restored successfully.

  • CompletedJuly 21, 2021 at 4:07:25 PMUTC

    Maintenance has completed successfully except for India.

  • UpdateJuly 21, 2021 at 4:03:00 PMUTC

    Maintenance is now in progress.

  • In progressJuly 21, 2021 at 2:00:00 PMUTC

    We are planning for a scheduled maintenance during that time.

Jun 2021

Service outage
ResolvedMajor outage23 minutes
  • ResolvedUTC

    Service restored

  • MonitoringUTC

    We have implemented a fix and currently monitoring the result.

  • InvestigatingUTC

    We are currently investigating this incident.

Service outage
ResolvedMajor outage20 minutes
  • ResolvedUTC

    Service has been restored

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • IdentifiedUTC

    We've identified the issue and are implementing a resolution

  • InvestigatingUTC

    We are currently investigating this incident.

Service unavailable
ResolvedMajor outage1 hour 4 minutes
  • ResolvedUTC

    Service restored.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • InvestigatingUTC

    We are currently investigating this incident.

Intermittent website outages
ResolvedMinor outage2 hours 44 minutes
  • ResolvedUTC

    Issues with hosting provider have been resolved.

  • InvestigatingUTC

    We are currently investigating this incident.

Arabic text displaying incorrectly for bilingual regions
ResolvedDegraded performance56 minutes
  • ResolvedUTC

    Issue has been resolved.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • IdentifiedUTC

    We've identified the issue and are deploying a fix

  • InvestigatingUTC

    We are currently investigating this incident.

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Jun 2021 to Aug 2021

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