EIDO Healthcare - Notice history

All systems operational

EIDO Corporate Website - Operational

100% - uptime
Mar 2022 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2022
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May 2022

EIDO Educate - Operational

100% - uptime
Mar 2022 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2022
Apr 2022
May 2022

Notice history

May 2022

Scheduled Maintenance
  • Completed
    May 31, 2022 at 8:00:00 PM
    Completed
    May 31, 2022 at 8:00:00 PM

    Maintenance has completed successfully

  • In progress
    May 31, 2022 at 5:00:01 PM
    In progress
    May 31, 2022 at 5:00:01 PM

    Maintenance is now in progress

  • Planned
    May 31, 2022 at 5:00:00 PM
    Planned
    May 31, 2022 at 5:00:00 PM

    We are planning a scheduled maintenance. This should take no longer than 3 hours.

Scheduled Maintenance
  • Update
    May 27, 2022 at 4:00:00 PM
    Completed
    May 27, 2022 at 4:00:00 PM

    Maintenance has completed successfully

  • Completed
    May 27, 2022 at 4:00:00 PM
    Completed
    May 27, 2022 at 4:00:00 PM

    Maintenance has completed successfully

  • Update
    May 27, 2022 at 10:00:01 AM
    In progress
    May 27, 2022 at 10:00:01 AM

    Maintenance is now in progress

  • In progress
    May 27, 2022 at 10:00:01 AM
    In progress
    May 27, 2022 at 10:00:01 AM

    Maintenance is now in progress

  • Planned
    May 27, 2022 at 10:00:00 AM
    Planned
    May 27, 2022 at 10:00:00 AM

    We are planning a scheduled maintenance. This should take no longer than 6 hours.

Scheduled Maintenance
  • Completed
    May 26, 2022 at 4:00:00 PM
    Completed
    May 26, 2022 at 4:00:00 PM

    Maintenance has completed successfully

  • In progress
    May 26, 2022 at 10:00:01 AM
    In progress
    May 26, 2022 at 10:00:01 AM

    Maintenance is now in progress

  • Planned
    May 26, 2022 at 10:00:00 AM
    Planned
    May 26, 2022 at 10:00:00 AM

    We are planning a scheduled maintenance. This should take no longer than 6 hours.

Scheduled Maintenance
  • Completed
    May 26, 2022 at 6:00:00 AM
    Completed
    May 26, 2022 at 6:00:00 AM

    Maintenance has completed successfully

  • In progress
    May 26, 2022 at 5:00:01 AM
    In progress
    May 26, 2022 at 5:00:01 AM

    Maintenance is now in progress

  • Planned
    May 26, 2022 at 5:00:00 AM
    Planned
    May 26, 2022 at 5:00:00 AM

    We are planning a scheduled maintenance. This should take no longer than 60 minutes.

Scheduled Maintenance
  • Completed
    May 19, 2022 at 6:31:29 PM
    Completed
    May 19, 2022 at 6:31:29 PM

    Maintenance has completed successfully.

  • In progress
    May 19, 2022 at 5:00:01 PM
    In progress
    May 19, 2022 at 5:00:01 PM

    Maintenance is now in progress

  • Planned
    May 19, 2022 at 5:00:00 PM
    Planned
    May 19, 2022 at 5:00:00 PM

    We are planning for a scheduled maintenance during that time.

Apr 2022

Dashboard availability for users
  • Resolved
    Resolved

    This issue has now been resolved and all regions are available again.

  • Investigating
    Investigating

    We have detected an issue with access to the system dashboard for users in all regions. The patient system seems to be unaffected. We are currently investigating this incident and will update in 30 mins.

Scheduled Maintenance
  • Completed
    April 25, 2022 at 8:00:00 PM
    Completed
    April 25, 2022 at 8:00:00 PM

    Maintenance has completed successfully

  • In progress
    April 25, 2022 at 5:00:01 PM
    In progress
    April 25, 2022 at 5:00:01 PM

    Maintenance is now in progress

  • Planned
    April 25, 2022 at 5:00:00 PM
    Planned
    April 25, 2022 at 5:00:00 PM

    We are planning for a scheduled maintenance during that time.

Mar 2022

Issue with document downloads in the Australia region
  • Resolved
    Resolved

    Service fully restored

  • Monitoring
    Monitoring

    Local service has been restored.

  • Identified
    Identified

    Traffic is being temporarily routed to the London region, performance will be impacted until regional service is restored.

  • Investigating
    Investigating

    We are currently investigating this incident.

Scheduled Maintenance
  • Completed
    March 02, 2022 at 6:00:00 PM
    Completed
    March 02, 2022 at 6:00:00 PM

    Maintenance has completed successfully

  • In progress
    March 02, 2022 at 5:00:01 PM
    In progress
    March 02, 2022 at 5:00:01 PM

    Maintenance is now in progress

  • Planned
    March 02, 2022 at 5:00:00 PM
    Planned
    March 02, 2022 at 5:00:00 PM

    We are planning for a scheduled maintenance during that time.

Mar 2022 to May 2022

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