EIDO Healthcare - Notice history

All systems operational

EIDO Corporate Website - Operational

100% - uptime
Apr 2026 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

EIDO Educate - Operational

100% - uptime
Apr 2026 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Notice history

Jun 2026

Scheduled Maintenance (UK)
  • Completed
    June 02, 2026 at 7:00:00 PM
    Completed
    June 02, 2026 at 7:00:00 PM
    Maintenance has completed successfully
  • In progress
    June 02, 2026 at 5:00:01 PM
    In progress
    June 02, 2026 at 5:00:01 PM
    Maintenance is now in progress
  • Planned
    June 02, 2026 at 5:00:00 PM
    Planned
    June 02, 2026 at 5:00:00 PM
    We are planning for a scheduled maintenance during that time.
Scheduled Maintenance (Australia)
  • Completed
    June 02, 2026 at 10:00:00 AM
    Completed
    June 02, 2026 at 10:00:00 AM
    Maintenance has completed successfully
  • In progress
    June 02, 2026 at 8:00:01 AM
    In progress
    June 02, 2026 at 8:00:01 AM
    Maintenance is now in progress
  • Planned
    June 02, 2026 at 8:00:00 AM
    Planned
    June 02, 2026 at 8:00:00 AM
    We are planning for a scheduled maintenance during that time.

May 2026

Digital Consent Patch Deployment v7.0.9
  • Completed
    May 14, 2026 at 9:00:00 PM
    Completed
    May 14, 2026 at 9:00:00 PM
    Maintenance has completed successfully
  • In progress
    May 14, 2026 at 5:00:01 PM
    In progress
    May 14, 2026 at 5:00:01 PM
    Maintenance is now in progress
  • Planned
    May 14, 2026 at 5:00:00 PM
    Planned
    May 14, 2026 at 5:00:00 PM
    We are planning for a scheduled maintenance during that time.

Apr 2026

Scheduled Maintenance (UK)
  • Completed
    April 22, 2026 at 6:00:00 PM
    Completed
    April 22, 2026 at 6:00:00 PM
    Maintenance has completed successfully
  • In progress
    April 22, 2026 at 5:00:01 PM
    In progress
    April 22, 2026 at 5:00:01 PM
    Maintenance is now in progress
  • Planned
    April 22, 2026 at 5:00:00 PM
    Planned
    April 22, 2026 at 5:00:00 PM
    We are planning for a scheduled maintenance during that time.
Digital Consent Patch Deployment v7.0.8
  • Completed
    April 16, 2026 at 7:00:00 PM
    Completed
    April 16, 2026 at 7:00:00 PM
    Maintenance has completed successfully
  • In progress
    April 16, 2026 at 5:00:01 PM
    In progress
    April 16, 2026 at 5:00:01 PM
    Maintenance is now in progress
  • Planned
    April 16, 2026 at 5:00:00 PM
    Planned
    April 16, 2026 at 5:00:00 PM
    We are planning for a scheduled maintenance during that time.
Email Delivery Disruption
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The issue affecting email delivery has now been resolved. Our email provider has implemented a fix, and all services are operating as normal. We are monitoring the system performance and are planning a deployment later in the week to improve reliability in this area.

    Thank you for your patience while we worked to resolve this issue.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.
    The email provider are investigating.

  • Investigating
    Investigating

    We are currently experiencing an issue with email delivery. This is affecting one-time passcodes, password reset emails, and patient communication links.

    As a workaround, please use SMS where available.

    We are investigating the issue with our provider and will provide updates as soon as possible.

Scheduled Maintenance (UK)
  • Completed
    April 09, 2026 at 7:00:00 PM
    Completed
    April 09, 2026 at 7:00:00 PM
    Maintenance has completed successfully
  • In progress
    April 09, 2026 at 5:00:01 PM
    In progress
    April 09, 2026 at 5:00:01 PM
    Maintenance is now in progress
  • Planned
    April 09, 2026 at 5:00:00 PM
    Planned
    April 09, 2026 at 5:00:00 PM
    We are planning for a scheduled maintenance during that time.
Scheduled Maintenance (UK)
  • Completed
    April 07, 2026 at 7:00:00 PM
    Completed
    April 07, 2026 at 7:00:00 PM
    Maintenance has completed successfully
  • In progress
    April 07, 2026 at 5:00:01 PM
    In progress
    April 07, 2026 at 5:00:01 PM
    Maintenance is now in progress
  • Planned
    April 07, 2026 at 5:00:00 PM
    Planned
    April 07, 2026 at 5:00:00 PM

    We are planning to deploy updates to the HL7 Translators.

Apr 2026 to Jun 2026

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