Radar Healthcare - Notice history

All systems operational

EIDO Healthcare are now a part of Radar Healthcare.

Notice history

Apr 2026

Scheduled Maintenance (UK)
  • Completed
    April 22, 2026 at 6:00:00 PMUTC
    Completed
    April 22, 2026 at 6:00:00 PMUTC
    Maintenance has completed successfully
  • In progress
    April 22, 2026 at 5:00:01 PMUTC
    In progress
    April 22, 2026 at 5:00:01 PMUTC
    Maintenance is now in progress
  • Planned
    April 22, 2026 at 5:00:00 PMUTC
    Planned
    April 22, 2026 at 5:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
Digital Consent Patch Deployment v7.0.8
  • Completed
    April 16, 2026 at 7:00:00 PMUTC
    Completed
    April 16, 2026 at 7:00:00 PMUTC
    Maintenance has completed successfully
  • In progress
    April 16, 2026 at 5:00:01 PMUTC
    In progress
    April 16, 2026 at 5:00:01 PMUTC
    Maintenance is now in progress
  • Planned
    April 16, 2026 at 5:00:00 PMUTC
    Planned
    April 16, 2026 at 5:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
Email Delivery Disruption
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    The issue affecting email delivery has now been resolved. Our email provider has implemented a fix, and all services are operating as normal. We are monitoring the system performance and are planning a deployment later in the week to improve reliability in this area.

    Thank you for your patience while we worked to resolve this issue.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.
    The email provider are investigating.

  • Investigating
    UTC
    Investigating

    We are currently experiencing an issue with email delivery. This is affecting one-time passcodes, password reset emails, and patient communication links.

    As a workaround, please use SMS where available.

    We are investigating the issue with our provider and will provide updates as soon as possible.

Scheduled Maintenance (UK)
  • Completed
    April 09, 2026 at 7:00:00 PMUTC
    Completed
    April 09, 2026 at 7:00:00 PMUTC
    Maintenance has completed successfully
  • In progress
    April 09, 2026 at 5:00:01 PMUTC
    In progress
    April 09, 2026 at 5:00:01 PMUTC
    Maintenance is now in progress
  • Planned
    April 09, 2026 at 5:00:00 PMUTC
    Planned
    April 09, 2026 at 5:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
Scheduled Maintenance (UK)
  • Completed
    April 07, 2026 at 7:00:00 PMUTC
    Completed
    April 07, 2026 at 7:00:00 PMUTC
    Maintenance has completed successfully
  • In progress
    April 07, 2026 at 5:00:01 PMUTC
    In progress
    April 07, 2026 at 5:00:01 PMUTC
    Maintenance is now in progress
  • Planned
    April 07, 2026 at 5:00:00 PMUTC
    Planned
    April 07, 2026 at 5:00:00 PMUTC

    We are planning to deploy updates to the HL7 Translators.

Mar 2026

Digital Consent Suite v7.0.7 Patch Deployment
  • Completed
    March 25, 2026 at 10:45:00 PMUTC
    Completed
    March 25, 2026 at 10:45:00 PMUTC
    Maintenance has completed successfully
  • In progress
    March 25, 2026 at 6:00:01 PMUTC
    In progress
    March 25, 2026 at 6:00:01 PMUTC
    Maintenance is now in progress
  • Planned
    March 25, 2026 at 6:00:00 PMUTC
    Planned
    March 25, 2026 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
Inform Consent Suite v7.0.6 Patch Deployment (Australia)
  • Completed
    March 11, 2026 at 10:00:00 PMUTC
    Completed
    March 11, 2026 at 10:00:00 PMUTC
    Maintenance has completed successfully
  • In progress
    March 11, 2026 at 6:00:01 PMUTC
    In progress
    March 11, 2026 at 6:00:01 PMUTC
    Maintenance is now in progress
  • Planned
    March 11, 2026 at 6:00:00 PMUTC
    Planned
    March 11, 2026 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
Inform Consent Suite v7.0.6 Patch Deployment (UK)
  • Completed
    March 11, 2026 at 10:00:00 PMUTC
    Completed
    March 11, 2026 at 10:00:00 PMUTC
    Maintenance has completed successfully
  • In progress
    March 11, 2026 at 6:00:01 PMUTC
    In progress
    March 11, 2026 at 6:00:01 PMUTC
    Maintenance is now in progress
  • Planned
    March 11, 2026 at 6:00:00 PMUTC
    Planned
    March 11, 2026 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
Inform Consent Suite - India isn't accessible at the moment (automated)
  • Resolved
    UTC
    Resolved

    This region is no longer serviced. The infrastructure has been completely removed.

  • Investigating
    UTC
    Investigating

    Inform Consent Suite - India cannot be accessed at the moment. This incident was created by an automated monitoring service.

Feb 2026

Scheduled Maintenance (UK)
  • Completed
    February 23, 2026 at 8:00:00 PMUTC
    Completed
    February 23, 2026 at 8:00:00 PMUTC
    Maintenance has completed successfully
  • In progress
    February 23, 2026 at 6:00:01 PMUTC
    In progress
    February 23, 2026 at 6:00:01 PMUTC
    Maintenance is now in progress
  • Planned
    February 23, 2026 at 6:00:00 PMUTC
    Planned
    February 23, 2026 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
Scheduled Maintenance (Australia)
  • Completed
    February 23, 2026 at 10:00:00 AMUTC
    Completed
    February 23, 2026 at 10:00:00 AMUTC
    Maintenance has completed successfully
  • In progress
    February 23, 2026 at 8:00:01 AMUTC
    In progress
    February 23, 2026 at 8:00:01 AMUTC
    Maintenance is now in progress
  • Planned
    February 23, 2026 at 8:00:00 AMUTC
    Planned
    February 23, 2026 at 8:00:00 AMUTC
    We are planning for a scheduled maintenance during that time.
Scheduled Maintenance (ICS)
  • Completed
    February 11, 2026 at 10:00:00 PMUTC
    Completed
    February 11, 2026 at 10:00:00 PMUTC
    Maintenance has completed successfully
  • In progress
    February 11, 2026 at 6:00:01 PMUTC
    In progress
    February 11, 2026 at 6:00:01 PMUTC
    Maintenance is now in progress
  • Planned
    February 11, 2026 at 6:00:00 PMUTC
    Planned
    February 11, 2026 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
Scheduled Maintenance (UK)
  • Completed
    February 04, 2026 at 8:00:00 PMUTC
    Completed
    February 04, 2026 at 8:00:00 PMUTC
    Maintenance has completed successfully
  • In progress
    February 04, 2026 at 6:00:01 PMUTC
    In progress
    February 04, 2026 at 6:00:01 PMUTC
    Maintenance is now in progress
  • Planned
    February 04, 2026 at 6:00:00 PMUTC
    Planned
    February 04, 2026 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.

Feb 2026 to Apr 2026

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