Radar Healthcare - Notice history

All systems operational

EIDO Healthcare are now a part of Radar Healthcare.

Notice history

View current status

May 2026

MAY14
Digital Consent Patch Deployment v7.0.9
CompletedMaintenance4 hours
  • CompletedMay 14, 2026 at 9:00:00 PMUTC
    Maintenance has completed successfully
  • In progressMay 14, 2026 at 5:00:01 PMUTC
    Maintenance is now in progress
  • PlannedMay 14, 2026 at 5:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.

Apr 2026

APR22
Scheduled Maintenance (UK)
CompletedMaintenance1 hour
  • CompletedApril 22, 2026 at 6:00:00 PMUTC
    Maintenance has completed successfully
  • In progressApril 22, 2026 at 5:00:01 PMUTC
    Maintenance is now in progress
  • PlannedApril 22, 2026 at 5:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
APR16
Digital Consent Patch Deployment v7.0.8
CompletedMaintenance2 hours
  • CompletedApril 16, 2026 at 7:00:00 PMUTC
    Maintenance has completed successfully
  • In progressApril 16, 2026 at 5:00:01 PMUTC
    Maintenance is now in progress
  • PlannedApril 16, 2026 at 5:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
Email Delivery Disruption
ResolvedPartial outage53 hours 25 minutes
  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    The issue affecting email delivery has now been resolved. Our email provider has implemented a fix, and all services are operating as normal. We are monitoring the system performance and are planning a deployment later in the week to improve reliability in this area.

    Thank you for your patience while we worked to resolve this issue.

  • IdentifiedUTC

    We are continuing to work on a fix for this incident.
    The email provider are investigating.

  • InvestigatingUTC

    We are currently experiencing an issue with email delivery. This is affecting one-time passcodes, password reset emails, and patient communication links.

    As a workaround, please use SMS where available.

    We are investigating the issue with our provider and will provide updates as soon as possible.

APR9
Scheduled Maintenance (UK)
CompletedMaintenance2 hours
  • CompletedApril 09, 2026 at 7:00:00 PMUTC
    Maintenance has completed successfully
  • In progressApril 09, 2026 at 5:00:01 PMUTC
    Maintenance is now in progress
  • PlannedApril 09, 2026 at 5:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
APR7
Scheduled Maintenance (UK)
CompletedMaintenance2 hours
  • CompletedApril 07, 2026 at 7:00:00 PMUTC
    Maintenance has completed successfully
  • In progressApril 07, 2026 at 5:00:01 PMUTC
    Maintenance is now in progress
  • PlannedApril 07, 2026 at 5:00:00 PMUTC

    We are planning to deploy updates to the HL7 Translators.

Mar 2026

MAR25
Digital Consent Suite v7.0.7 Patch Deployment
CompletedMaintenance4 hours 45 minutes
  • CompletedMarch 25, 2026 at 10:45:00 PMUTC
    Maintenance has completed successfully
  • In progressMarch 25, 2026 at 6:00:01 PMUTC
    Maintenance is now in progress
  • PlannedMarch 25, 2026 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
MAR11
Inform Consent Suite v7.0.6 Patch Deployment (Australia)
CompletedMaintenance4 hours
  • CompletedMarch 11, 2026 at 10:00:00 PMUTC
    Maintenance has completed successfully
  • In progressMarch 11, 2026 at 6:00:01 PMUTC
    Maintenance is now in progress
  • PlannedMarch 11, 2026 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
MAR11
Inform Consent Suite v7.0.6 Patch Deployment (UK)
CompletedMaintenance4 hours
  • CompletedMarch 11, 2026 at 10:00:00 PMUTC
    Maintenance has completed successfully
  • In progressMarch 11, 2026 at 6:00:01 PMUTC
    Maintenance is now in progress
  • PlannedMarch 11, 2026 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
Inform Consent Suite - India isn't accessible at the moment (automated)
ResolvedMajor outage2 hours 50 minutes
  • ResolvedUTC

    This region is no longer serviced. The infrastructure has been completely removed.

  • InvestigatingUTC

    Inform Consent Suite - India cannot be accessed at the moment. This incident was created by an automated monitoring service.

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Mar 2026 to May 2026

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