Radar Healthcare - Notice history

All systems operational

EIDO Healthcare are now a part of Radar Healthcare.

Notice history

View current status

Feb 2026

FEB23
Scheduled Maintenance (UK)
CompletedMaintenance2 hours
  • CompletedFebruary 23, 2026 at 8:00:00 PMUTC
    Maintenance has completed successfully
  • In progressFebruary 23, 2026 at 6:00:01 PMUTC
    Maintenance is now in progress
  • PlannedFebruary 23, 2026 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
FEB23
Scheduled Maintenance (India)
CompletedMaintenance2 hours
  • CompletedFebruary 23, 2026 at 2:30:00 PMUTC
    Maintenance has completed successfully
  • In progressFebruary 23, 2026 at 12:30:01 PMUTC
    Maintenance is now in progress
  • PlannedFebruary 23, 2026 at 12:30:00 PMUTC
    We are planning for a scheduled maintenance during that time.
FEB23
Scheduled Maintenance (Australia)
CompletedMaintenance2 hours
  • CompletedFebruary 23, 2026 at 10:00:00 AMUTC
    Maintenance has completed successfully
  • In progressFebruary 23, 2026 at 8:00:01 AMUTC
    Maintenance is now in progress
  • PlannedFebruary 23, 2026 at 8:00:00 AMUTC
    We are planning for a scheduled maintenance during that time.
FEB11
Scheduled Maintenance (ICS)
CompletedMaintenance4 hours
  • CompletedFebruary 11, 2026 at 10:00:00 PMUTC
    Maintenance has completed successfully
  • In progressFebruary 11, 2026 at 6:00:01 PMUTC
    Maintenance is now in progress
  • PlannedFebruary 11, 2026 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
FEB4
Scheduled Maintenance (UK)
CompletedMaintenance2 hours
  • CompletedFebruary 04, 2026 at 8:00:00 PMUTC
    Maintenance has completed successfully
  • In progressFebruary 04, 2026 at 6:00:01 PMUTC
    Maintenance is now in progress
  • PlannedFebruary 04, 2026 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.

Jan 2026

Incorrect expiry dates displaying on PDFs for some customers
ResolvedDegraded performance2 hours 32 minutes
  • ResolvedUTC

    We have deployed a fix and confirmed this issue has been resolved.

  • IdentifiedUTC

    We've identified the cause of the issue, and have determined this only affects sub-organisations. We are working on a fix.

  • InvestigatingUTC

    We are currently investigating an incident where the content expiry date is not displaying the correct value for some customers.

JAN14
Scheduled Maintenance (UK)
CompletedMaintenance4 hours
  • CompletedJanuary 14, 2026 at 10:00:00 PMUTC
    Maintenance has completed successfully
  • In progressJanuary 14, 2026 at 6:00:01 PMUTC
    Maintenance is now in progress
  • PlannedJanuary 14, 2026 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.

Dec 2025

DEC17
Inform Consent Suite v7.0.4 Patch Deployment
CompletedMaintenance1 hour 30 minutes
  • CompletedDecember 17, 2025 at 7:30:00 PMUTC
    Maintenance has completed successfully
  • In progressDecember 17, 2025 at 6:00:01 PMUTC
    Maintenance is now in progress
  • PlannedDecember 17, 2025 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
DEC10
Inform Consent Suite v7 Major Release Deployment (UK)
CompletedMaintenance2 hours
  • CompletedDecember 10, 2025 at 8:00:00 PMUTC
    Maintenance has completed successfully
  • In progressDecember 10, 2025 at 6:00:01 PMUTC
    Maintenance is now in progress
  • PlannedDecember 10, 2025 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
DEC10
Inform Consent Suite v7 Major Release Deployment (India)
CompletedMaintenance2 hours
  • CompletedDecember 10, 2025 at 2:30:00 PMUTC
    Maintenance has completed successfully
  • In progressDecember 10, 2025 at 12:30:01 PMUTC
    Maintenance is now in progress
  • PlannedDecember 10, 2025 at 12:30:00 PMUTC
    We are planning for a scheduled maintenance during that time.
DEC10
Inform Consent Suite v7 Major Release Deployment (Australia)
CompletedMaintenance2 hours
  • CompletedDecember 10, 2025 at 10:00:00 AMUTC
    Maintenance has completed successfully
  • In progressDecember 10, 2025 at 8:00:01 AMUTC
    Maintenance is now in progress
  • PlannedDecember 10, 2025 at 8:00:00 AMUTC
    We are planning for a scheduled maintenance during that time.
Major outage with the download centre
ResolvedMajor outage44 minutes
  • ResolvedUTC

    We have added some more graceful error handling to prevent an outage cascade like this in the future, and this incident is now resolved.

  • IdentifiedUTC

    We've identified the cause of the issue, the outage was the result of a garbled response being received from our service desk provider for the links to our terms/policies, the garbled XML then caused that upstream outage to cascade.

  • InvestigatingUTC
    We are currently investigating this incident.

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Dec 2025 to Feb 2026

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