Radar Healthcare - Notice history

All systems operational

EIDO Healthcare are now a part of Radar Healthcare.

Notice history

Mar 2024

Scheduled Maintenance
  • Completed
    March 19, 2024 at 8:00:00 PMUTC
    Completed
    March 19, 2024 at 8:00:00 PMUTC
    Maintenance has completed successfully
  • In progress
    March 19, 2024 at 6:00:01 PMUTC
    In progress
    March 19, 2024 at 6:00:01 PMUTC
    Maintenance is now in progress
  • Planned
    March 19, 2024 at 6:00:00 PMUTC
    Planned
    March 19, 2024 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
Scheduled Maintenance
  • Completed
    March 04, 2024 at 10:00:00 PMUTC
    Completed
    March 04, 2024 at 10:00:00 PMUTC
    Maintenance has completed successfully
  • In progress
    March 04, 2024 at 6:00:01 PMUTC
    In progress
    March 04, 2024 at 6:00:01 PMUTC
    Maintenance is now in progress
  • Planned
    March 04, 2024 at 6:00:00 PMUTC
    Planned
    March 04, 2024 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.

Feb 2024

Scheduled Maintenance
  • Completed
    February 28, 2024 at 10:00:00 PMUTC
    Completed
    February 28, 2024 at 10:00:00 PMUTC
    Maintenance has completed successfully
  • In progress
    February 28, 2024 at 6:00:01 PMUTC
    In progress
    February 28, 2024 at 6:00:01 PMUTC
    Maintenance is now in progress
  • Planned
    February 28, 2024 at 6:00:00 PMUTC
    Planned
    February 28, 2024 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
Document downloads failing in Download Centre
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We've deployed a fix and are monitoring the result

  • Identified
    UTC
    Identified

    We've identified the issue as a bad database copy and are restoring a known-working image.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

Jan 2024

Scheduled Maintenance
  • Completed
    January 31, 2024 at 10:00:00 PMUTC
    Completed
    January 31, 2024 at 10:00:00 PMUTC

    Maintenance has completed successfully

  • In progress
    January 31, 2024 at 6:00:01 PMUTC
    In progress
    January 31, 2024 at 6:00:01 PMUTC

    Maintenance is now in progress

  • Planned
    January 31, 2024 at 6:00:00 PMUTC
    Planned
    January 31, 2024 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
Scheduled Maintenance
  • Completed
    January 16, 2024 at 9:00:00 PMUTC
    Completed
    January 16, 2024 at 9:00:00 PMUTC

    Maintenance has completed successfully

  • In progress
    January 16, 2024 at 6:00:01 PMUTC
    In progress
    January 16, 2024 at 6:00:01 PMUTC

    Maintenance is now in progress

  • Planned
    January 16, 2024 at 6:00:00 PMUTC
    Planned
    January 16, 2024 at 6:00:00 PMUTC

    We are planning for a scheduled maintenance during that time.

Custom procedures showing as non-consentable
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Identified
    UTC
    Identified

    We have replicated and identified the issue. It only affects those customers who are using Custom Procedures and wish to consent for one.
    There is a manual fix, which is to switch any custom procedures to "consentable" that you with to add onto a consent form.
    A system wide fix will be deployed during a maintenance window on the evening of 16th January.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Scheduled Maintenance
  • Completed
    January 11, 2024 at 9:00:00 PMUTC
    Completed
    January 11, 2024 at 9:00:00 PMUTC

    Maintenance has completed successfully

  • In progress
    January 11, 2024 at 6:00:01 PMUTC
    In progress
    January 11, 2024 at 6:00:01 PMUTC

    Maintenance is now in progress

  • Planned
    January 11, 2024 at 6:00:00 PMUTC
    Planned
    January 11, 2024 at 6:00:00 PMUTC

    We are planning for a scheduled maintenance during that time.

Jan 2024 to Mar 2024

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