Radar Healthcare - Notice history

All systems operational

EIDO Healthcare are now a part of Radar Healthcare.

Notice history

View current status

Feb 2024

FEB28
Scheduled Maintenance
CompletedMaintenance4 hours
  • CompletedFebruary 28, 2024 at 10:00:00 PMUTC
    Maintenance has completed successfully
  • In progressFebruary 28, 2024 at 6:00:01 PMUTC
    Maintenance is now in progress
  • PlannedFebruary 28, 2024 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
FEB28
Scheduled Maintenance
CompletedMaintenance7 hours
  • CompletedFebruary 28, 2024 at 3:00:00 PMUTC
    Maintenance has completed successfully
  • In progressFebruary 28, 2024 at 8:00:01 AMUTC
    Maintenance is now in progress
  • PlannedFebruary 28, 2024 at 8:00:00 AMUTC
    We are planning for a scheduled maintenance during that time.
Document downloads failing in Download Centre
ResolvedPartial outage1 hour 19 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We've deployed a fix and are monitoring the result

  • IdentifiedUTC

    We've identified the issue as a bad database copy and are restoring a known-working image.

  • InvestigatingUTC
    We are currently investigating this incident.

Jan 2024

JAN31
Scheduled Maintenance
CompletedMaintenance4 hours
  • CompletedJanuary 31, 2024 at 10:00:00 PMUTC

    Maintenance has completed successfully

  • In progressJanuary 31, 2024 at 6:00:01 PMUTC

    Maintenance is now in progress

  • PlannedJanuary 31, 2024 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
JAN16
Scheduled Maintenance
CompletedMaintenance3 hours
  • CompletedJanuary 16, 2024 at 9:00:00 PMUTC

    Maintenance has completed successfully

  • In progressJanuary 16, 2024 at 6:00:01 PMUTC

    Maintenance is now in progress

  • PlannedJanuary 16, 2024 at 6:00:00 PMUTC

    We are planning for a scheduled maintenance during that time.

Custom procedures showing as non-consentable
ResolvedDegraded performance46 hours 11 minutes
  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    We have replicated and identified the issue. It only affects those customers who are using Custom Procedures and wish to consent for one.
    There is a manual fix, which is to switch any custom procedures to "consentable" that you with to add onto a consent form.
    A system wide fix will be deployed during a maintenance window on the evening of 16th January.

  • InvestigatingUTC

    We are currently investigating this incident.

JAN11
Scheduled Maintenance
CompletedMaintenance3 hours
  • CompletedJanuary 11, 2024 at 9:00:00 PMUTC

    Maintenance has completed successfully

  • In progressJanuary 11, 2024 at 6:00:01 PMUTC

    Maintenance is now in progress

  • PlannedJanuary 11, 2024 at 6:00:00 PMUTC

    We are planning for a scheduled maintenance during that time.

Dec 2023

No notices reported this month

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Dec 2023 to Feb 2024

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