Radar Healthcare - Notice history

All systems operational

EIDO Healthcare are now a part of Radar Healthcare.

Notice history

View current status

Feb 2021

English body text in Welsh language regions is missing
ResolvedPartial outage53 minutes
  • ResolvedUTC

    The issue has been resolved by the rollback.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • InvestigatingUTC

    We are currently investigating this incident.

Download centre is down
ResolvedMajor outage1 hour 6 minutes
  • ResolvedUTC

    New backup restore has resolved the issues.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • IdentifiedUTC

    Hot fix has was not successful, rolling back to a previous version

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • IdentifiedUTC

    There was an issue with the database which has been identified, we are rolling back to a know working backup now

  • InvestigatingUTC

    We are currently investigating this incident.

Jan 2021

Some customers experiencing issues with auto-login links
ResolvedDegraded performance30 hours 3 minutes
  • ResolvedUTC

    This issue is now resolved.

  • MonitoringUTC

    We have implemented a fix and currently monitoring the result.

  • InvestigatingUTC

    We are currently investigating this incident.

Issues with Colorectal document downloads
ResolvedDegraded performance93 hours 45 minutes
  • ResolvedUTC

    All document downloads are now working again

  • MonitoringUTC

    We have restored an earlier backup and are monitoring.

  • InvestigatingUTC

    We are currently investigating this incident.

Dec 2020

No notices reported this month

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Dec 2020 to Feb 2021

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