EIDO Healthcare - Notice history

All systems operational

EIDO Corporate Website - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

EIDO Educate - Operational

100% - uptime
Dec 2023 · 100.0%Jan 2024 · 100.0%Feb · 100.0%

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Dec 2023
Jan 2024
Feb 2024

Notice history

Feb 2024

Scheduled Maintenance
  • Completed
    February 28, 2024 at 10:00:00 PM
    Completed
    February 28, 2024 at 10:00:00 PM
    Maintenance has completed successfully
  • In progress
    February 28, 2024 at 6:00:01 PM
    In progress
    February 28, 2024 at 6:00:01 PM
    Maintenance is now in progress
  • Planned
    February 28, 2024 at 6:00:00 PM
    Planned
    February 28, 2024 at 6:00:00 PM
    We are planning for a scheduled maintenance during that time.
Document downloads failing in Download Centre
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We've deployed a fix and are monitoring the result

  • Identified
    Identified

    We've identified the issue as a bad database copy and are restoring a known-working image.

  • Investigating
    Investigating
    We are currently investigating this incident.

Jan 2024

Scheduled Maintenance
  • Completed
    January 31, 2024 at 10:00:00 PM
    Completed
    January 31, 2024 at 10:00:00 PM

    Maintenance has completed successfully

  • In progress
    January 31, 2024 at 6:00:01 PM
    In progress
    January 31, 2024 at 6:00:01 PM

    Maintenance is now in progress

  • Planned
    January 31, 2024 at 6:00:00 PM
    Planned
    January 31, 2024 at 6:00:00 PM
    We are planning for a scheduled maintenance during that time.
Scheduled Maintenance
  • Completed
    January 16, 2024 at 9:00:00 PM
    Completed
    January 16, 2024 at 9:00:00 PM

    Maintenance has completed successfully

  • In progress
    January 16, 2024 at 6:00:01 PM
    In progress
    January 16, 2024 at 6:00:01 PM

    Maintenance is now in progress

  • Planned
    January 16, 2024 at 6:00:00 PM
    Planned
    January 16, 2024 at 6:00:00 PM

    We are planning for a scheduled maintenance during that time.

Custom procedures showing as non-consentable
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    We have replicated and identified the issue. It only affects those customers who are using Custom Procedures and wish to consent for one.
    There is a manual fix, which is to switch any custom procedures to "consentable" that you with to add onto a consent form.
    A system wide fix will be deployed during a maintenance window on the evening of 16th January.

  • Investigating
    Investigating

    We are currently investigating this incident.

Scheduled Maintenance
  • Completed
    January 11, 2024 at 9:00:00 PM
    Completed
    January 11, 2024 at 9:00:00 PM

    Maintenance has completed successfully

  • In progress
    January 11, 2024 at 6:00:01 PM
    In progress
    January 11, 2024 at 6:00:01 PM

    Maintenance is now in progress

  • Planned
    January 11, 2024 at 6:00:00 PM
    Planned
    January 11, 2024 at 6:00:00 PM

    We are planning for a scheduled maintenance during that time.

Dec 2023

No notices reported this month

Dec 2023 to Feb 2024

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