Radar Healthcare - Notice history

All systems operational

EIDO Healthcare are now a part of Radar Healthcare.

Notice history

View current status

Aug 2025

AUG28
Inform Consent Suite v6.7.11 Patch Deployment
CompletedMaintenance3 hours
  • CompletedAugust 28, 2025 at 8:00:00 PMUTC
    Maintenance has completed successfully
  • In progressAugust 28, 2025 at 5:00:01 PMUTC
    Maintenance is now in progress
  • PlannedAugust 28, 2025 at 5:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
AUG19
Inform Consent Suite v6.7.10 Patch Deployment
CompletedMaintenance2 hours 40 minutes
  • CompletedAugust 19, 2025 at 7:40:00 PMUTC
    Maintenance has completed successfully
  • In progressAugust 19, 2025 at 5:00:01 PMUTC
    Maintenance is now in progress
  • PlannedAugust 19, 2025 at 5:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
AUG19
Scheduled Maintenance (India)
CompletedMaintenance2 hours
  • CompletedAugust 19, 2025 at 2:00:00 PMUTC
    Maintenance has completed successfully
  • In progressAugust 19, 2025 at 12:00:01 PMUTC
    Maintenance is now in progress
  • PlannedAugust 19, 2025 at 12:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
AUG19
Scheduled Maintenance (Australia)
CompletedMaintenance2 hours
  • CompletedAugust 19, 2025 at 10:00:00 AMUTC
    Maintenance has completed successfully
  • In progressAugust 19, 2025 at 8:00:01 AMUTC
    Maintenance is now in progress
  • PlannedAugust 19, 2025 at 8:00:00 AMUTC
    We are planning for a scheduled maintenance during that time.
AUG6
Scheduled Maintenance
CompletedMaintenance1 hour
  • CompletedAugust 06, 2025 at 1:00:00 PMUTC
    Maintenance has completed successfully
  • In progressAugust 06, 2025 at 12:00:01 PMUTC
    Maintenance is now in progress
  • PlannedAugust 06, 2025 at 12:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.

Jul 2025

JUL28
Inform Consent Suite v6.7.9 Patch Deployment
CompletedMaintenance3 hours
  • CompletedJuly 28, 2025 at 8:00:00 PMUTC
    Maintenance has completed successfully
  • In progressJuly 28, 2025 at 5:00:01 PMUTC
    Maintenance is now in progress
  • PlannedJuly 28, 2025 at 5:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
JUL28
Scheduled Maintenance (India)
CompletedMaintenance2 hours
  • CompletedJuly 28, 2025 at 2:00:00 PMUTC
    Maintenance has completed successfully
  • In progressJuly 28, 2025 at 12:00:01 PMUTC
    Maintenance is now in progress
  • PlannedJuly 28, 2025 at 12:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
JUL28
Scheduled Maintenance (Australia)
CompletedMaintenance3 hours
  • CompletedJuly 28, 2025 at 1:00:00 PMUTC
    Maintenance has completed successfully
  • In progressJuly 28, 2025 at 10:00:01 AMUTC
    Maintenance is now in progress
  • PlannedJuly 28, 2025 at 10:00:00 AMUTC
    We are planning for a scheduled maintenance during that time.
JUL23
Scheduled Maintenance
CompletedMaintenance1 hour 30 minutes
  • CompletedJuly 23, 2025 at 1:30:00 PMUTC
    Maintenance has completed successfully
  • In progressJuly 23, 2025 at 12:00:01 PMUTC
    Maintenance is now in progress
  • PlannedJuly 23, 2025 at 12:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
JUL22
Scheduled Maintenance
CompletedMaintenance2 hours
  • CompletedJuly 22, 2025 at 2:00:00 PMUTC
    Maintenance has completed successfully
  • In progressJuly 22, 2025 at 12:00:01 PMUTC
    Maintenance is now in progress
  • PlannedJuly 22, 2025 at 12:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.

Jun 2025

JUN19
Inform Consent Suite v6.7.7 Patch Deployment
CompletedMaintenance2 hours
  • CompletedJune 19, 2025 at 7:00:00 PMUTC
    Maintenance has completed successfully
  • In progressJune 19, 2025 at 5:00:01 PMUTC
    Maintenance is now in progress
  • PlannedJune 19, 2025 at 5:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
Some consent forms may display non-English content for some customers
ResolvedDegraded performance690 hours 22 minutes
  • ResolvedUTC

    Last night's deployment resolved the issue with the publication flow and this issue is now resolved.

  • UpdateUTC

    We have determined this issue appears to only have affected a single procedure: Local Anaesthetic (A03), and appears to be related to a bug in the publication flow. We have re-published this content and the issue should now be resolved, however we are continuing our investigation to determine the root cause and have temporarily disabled the publication workflow while we do so. Further updates will be posted to this incident.

  • MonitoringUTC
    We are currently investigating this incident as a high priority. If any customers experience this issue please email [support@eidohealthcare.com](mailto:support@eidohealthcare.com) for assistance.
JUN4
Scheduled Maintenance
CompletedMaintenance1 hour
  • CompletedJune 04, 2025 at 6:00:00 PMUTC
    Maintenance has completed successfully
  • In progressJune 04, 2025 at 5:00:01 PMUTC
    Maintenance is now in progress
  • PlannedJune 04, 2025 at 5:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
JUN2
Inform Consent Suite v6.7.6 Patch Deployment
CompletedMaintenance2 hours 40 minutes
  • CompletedJune 02, 2025 at 7:40:00 PMUTC
    Maintenance has completed successfully
  • In progressJune 02, 2025 at 5:00:01 PMUTC
    Maintenance is now in progress
  • PlannedJune 02, 2025 at 5:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.

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