Radar Healthcare - Notice history

All systems operational

EIDO Healthcare are now a part of Radar Healthcare.

Notice history

Sep 2022

Scheduled Maintenance
  • Completed
    September 15, 2022 at 5:30:00 PM
    Completed
    September 15, 2022 at 5:30:00 PM

    Maintenance has completed successfully

  • In progress
    September 15, 2022 at 4:00:01 PM
    In progress
    September 15, 2022 at 4:00:01 PM

    Maintenance is now in progress

  • Planned
    September 15, 2022 at 4:00:00 PM
    Planned
    September 15, 2022 at 4:00:00 PM

    We are planning for a scheduled maintenance during that time.

Field value mapping failures
  • Resolved
    Resolved

    We just resolved the issue!

  • Identified
    Identified

    We have identified the issue and are working on a resolution.

    As a temporary workaround consent validation will be moved to the following working fields:

    • Date of birth
    • First Name
    • Last Name
    • Postal Code
  • Investigating
    Investigating

    We are currently investigating this incident.

Scheduled Maintenance
  • Completed
    September 14, 2022 at 4:00:00 PM
    Completed
    September 14, 2022 at 4:00:00 PM

    Maintenance has completed successfully

  • In progress
    September 14, 2022 at 9:00:01 AM
    In progress
    September 14, 2022 at 9:00:01 AM

    Maintenance is now in progress

  • Planned
    September 14, 2022 at 9:00:00 AM
    Planned
    September 14, 2022 at 9:00:00 AM

    We are planning for a scheduled maintenance during that time.

Scheduled Maintenance
  • Completed
    September 13, 2022 at 10:01:10 PM
    Completed
    September 13, 2022 at 10:01:10 PM

    Maintenance has completed successfully.

  • In progress
    September 13, 2022 at 5:00:01 PM
    In progress
    September 13, 2022 at 5:00:01 PM

    Maintenance is now in progress

  • Planned
    September 13, 2022 at 5:00:00 PM
    Planned
    September 13, 2022 at 5:00:00 PM

    We are planning for a scheduled maintenance during that time.

Login failures on Inform Consent Suite
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    A hotfix has been rolled out and we are monitoring the result

  • Identified
    Identified

    We have identified the cause of the issue and are working on a hotfix resolution.

  • Investigating
    Investigating

    We are currently investigating this incident.

Aug 2022

Inform Consent Suite - Australia isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Inform Consent Suite - Australia is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Inform Consent Suite - Australia cannot be accessed at the moment. This incident was created by an automated monitoring service.

Inform Consent Suite - India isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Inform Consent Suite - India is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Inform Consent Suite - India cannot be accessed at the moment. This incident was created by an automated monitoring service.

Inform Consent Suite - Canada isn't accessible at the moment (automated)
  • Resolved
    Resolved

    Inform Consent Suite - Canada is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    Inform Consent Suite - Canada cannot be accessed at the moment. This incident was created by an automated monitoring service.

Scheduled Maintenance
  • Completed
    August 31, 2022 at 7:00:00 PM
    Completed
    August 31, 2022 at 7:00:00 PM

    Maintenance has completed successfully

  • In progress
    August 31, 2022 at 6:00:01 PM
    In progress
    August 31, 2022 at 6:00:01 PM

    Maintenance is now in progress

  • Planned
    August 31, 2022 at 6:00:00 PM
    Planned
    August 31, 2022 at 6:00:00 PM

    We are planning for a scheduled maintenance during that time.

Scheduled Maintenance
  • Completed
    August 30, 2022 at 7:00:00 PM
    Completed
    August 30, 2022 at 7:00:00 PM

    Maintenance has completed successfully

  • In progress
    August 30, 2022 at 5:00:01 PM
    In progress
    August 30, 2022 at 5:00:01 PM

    Maintenance is now in progress

  • Planned
    August 30, 2022 at 5:00:00 PM
    Planned
    August 30, 2022 at 5:00:00 PM

    We are planning for a scheduled maintenance during that time.

Jul 2022

Scheduled Maintenance
  • Update
    July 18, 2022 at 7:00:00 PM
    Update
    July 18, 2022 at 7:00:00 PM

    Maintenance has completed successfully

  • Completed
    July 18, 2022 at 7:00:00 PM
    Completed
    July 18, 2022 at 7:00:00 PM

    Maintenance has completed successfully

  • In progress
    July 18, 2022 at 5:00:01 PM
    In progress
    July 18, 2022 at 5:00:01 PM

    Maintenance is now in progress

  • Planned
    July 18, 2022 at 5:00:00 PM
    Planned
    July 18, 2022 at 5:00:00 PM

    We are planning for a scheduled maintenance during that time.

Scheduled Maintenance
  • Completed
    July 13, 2022 at 8:00:00 PM
    Completed
    July 13, 2022 at 8:00:00 PM

    Maintenance has completed successfully

  • In progress
    July 13, 2022 at 5:00:01 PM
    In progress
    July 13, 2022 at 5:00:01 PM

    Maintenance is now in progress

  • Planned
    July 13, 2022 at 5:00:00 PM
    Planned
    July 13, 2022 at 5:00:00 PM

    We are planning for a scheduled maintenance during that time.

Scheduled Maintenance
  • Update
    July 13, 2022 at 12:00:00 PM
    Update
    July 13, 2022 at 12:00:00 PM

    Maintenance has completed successfully

  • Completed
    July 13, 2022 at 12:00:00 PM
    Completed
    July 13, 2022 at 12:00:00 PM

    Maintenance has completed successfully

  • In progress
    July 13, 2022 at 10:00:01 AM
    In progress
    July 13, 2022 at 10:00:01 AM

    Maintenance is now in progress

  • Planned
    July 13, 2022 at 10:00:00 AM
    Planned
    July 13, 2022 at 10:00:00 AM

    Planned maintenance of the Australia cluster

Scheduled Maintenance
  • Completed
    July 12, 2022 at 10:00:00 PM
    Completed
    July 12, 2022 at 10:00:00 PM

    Maintenance has completed successfully

  • In progress
    July 12, 2022 at 5:00:01 PM
    In progress
    July 12, 2022 at 5:00:01 PM

    Maintenance is now in progress

  • Planned
    July 12, 2022 at 5:00:00 PM
    Planned
    July 12, 2022 at 5:00:00 PM

    We are planning for a scheduled maintenance during that time.

Jul 2022 to Sep 2022

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