Radar Healthcare - Notice history

All systems operational

EIDO Healthcare are now a part of Radar Healthcare.

Notice history

View current status

May 2025

MAY7
Scheduled Maintenance
CompletedMaintenance5 hours 30 minutes
  • CompletedMay 07, 2025 at 10:30:00 PMUTC
    Maintenance has completed successfully
  • In progressMay 07, 2025 at 5:00:01 PMUTC
    Maintenance is now in progress
  • PlannedMay 07, 2025 at 5:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.

Apr 2025

APR24
Scheduled Maintenance
CompletedMaintenance2 hours 5 minutes
  • CompletedApril 24, 2025 at 7:05:00 PMUTC
    Maintenance has completed successfully
  • In progressApril 24, 2025 at 5:00:01 PMUTC
    Maintenance is now in progress
  • PlannedApril 24, 2025 at 5:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
APR7
Inform Consent Suite v6.7.5 Patch Deployment
CompletedMaintenance1 hour 15 minutes
  • CompletedApril 07, 2025 at 6:15:00 PMUTC
    Maintenance has completed successfully
  • In progressApril 07, 2025 at 5:00:01 PMUTC
    Maintenance is now in progress
  • PlannedApril 07, 2025 at 5:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
Intermittent "site cannot be reached" bug affecting some Chrome and Edge users
ResolvedDegraded performance120 hours 9 minutes
  • ResolvedUTC

    This issue has now been resolved. Any customers still experiencing the issue are advised to clear their browser cache to ensure the latest version of the application is loaded, and clear the URL path one final time by visiting the links below:

  • IdentifiedUTC

    We have identified an intermittent issue affecting some users on the Google Chrome or Microsoft Edge browsers where the site returns a "Site cannot be reached" or "Having trouble loading this page" error.

    The current workaround for this issue is to head directly to "https://uk.eidodigital.com" (UK customers), "https://australia.eidodigital.com" (Australia customers), or "https://india.eidodigital.com" (India customers) but we are prioritising a resolution.

APR2
Inform Consent Suite v6.7.4 Patch Deployment
CompletedMaintenance2 hours 40 minutes
  • CompletedApril 02, 2025 at 8:40:00 PMUTC
    Maintenance has completed successfully
  • In progressApril 02, 2025 at 6:00:01 PMUTC
    Maintenance is now in progress
  • PlannedApril 02, 2025 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.

Mar 2025

MAR25
Inform Consent Suite v6.7.3 Patch Deployment
CompletedMaintenance2 hours 20 minutes
  • CompletedMarch 25, 2025 at 8:20:00 PMUTC
    Maintenance has completed successfully
  • In progressMarch 25, 2025 at 6:00:01 PMUTC
    Maintenance is now in progress
  • PlannedMarch 25, 2025 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
MAR19
Inform Consent Suite v6.7.2 Patch Deployment
CompletedMaintenance2 hours 30 minutes
  • CompletedMarch 19, 2025 at 8:30:00 PMUTC
    Maintenance has completed successfully
  • In progressMarch 19, 2025 at 6:00:01 PMUTC
    Maintenance is now in progress
  • PlannedMarch 19, 2025 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
MAR19
Scheduled Maintenance
CompletedMaintenance20 minutes
  • CompletedMarch 19, 2025 at 6:20:00 AMUTC
    Maintenance has completed successfully
  • In progressMarch 19, 2025 at 6:00:01 AMUTC
    Maintenance is now in progress
  • PlannedMarch 19, 2025 at 6:00:00 AMUTC
    We are planning for a scheduled maintenance during that time.
MAR3
Scheduled Maintenance
CompletedMaintenance2 hours
  • CompletedMarch 03, 2025 at 8:00:00 PMUTC
    Maintenance has completed successfully
  • In progressMarch 03, 2025 at 6:00:01 PMUTC
    Maintenance is now in progress
  • PlannedMarch 03, 2025 at 6:00:00 PMUTC
    We are planning for a scheduled maintenance during that time.
Custom front covers not displaying
ResolvedDegraded performance21 minutes
  • ResolvedUTC

    The Australia region does not appear to have been covered by the fix rolled out on Friday.

    The fix has now been applied to this region's infrastructure and the issue has been resolved.

  • InvestigatingUTC

    We are currently investigating this incident.

Previous

Mar 2025 to May 2025

Next